Business Operations Analyst

About the role
The Business Operations Analyst plays a critical role in supporting operational excellence, business performance, and strategic decision-making across Turner & Townsend. This position is responsible for analyzing business data, identifying process improvement opportunities, driving operational efficiencies, and supporting organizational initiatives that enhance performance, profitability, and client service delivery.
What you´ll do
Analyze business, operational, and financial data to identify trends, risks, and opportunities for improvement.
Develop and maintain dashboards, KPI reporting, and performance metrics to support business decision-making.
Monitor business performance and provide insights to support strategic planning, forecasting, and resource management.
Identify and implement process improvement initiatives to enhance operational efficiency and service delivery.
Support business planning, budgeting, workforce planning, and organizational transformation initiatives.
Ensure data accuracy and develop reporting solutions that improve visibility into operational, financial, and project performance.
Collaborate with cross-functional stakeholders to gather requirements, drive operational initiatives, and support business objectives.
Prepare and present actionable insights, recommendations, and executive-level reports to leadership teams.
Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, Engineering, Project Management, or a related field.
3-5+ years of experience in business operations, business analysis, performance management, consulting, project controls, or operational support.
Strong analytical and problem-solving skills with the ability to interpret complex data sets.
Experience developing reports, dashboards, and performance metrics.
Advanced proficiency in Microsoft Excel, Power BI, and Microsoft Office Suite.
Experience working with ERP, financial, or business management systems.
Strong organizational skills with the ability to manage multiple priorities simultaneously.
Excellent verbal and written communication skills.

Employment type
Full-time

Work arrangement
Yes