Phone Salesperson

As a Phone Sales Person, you will be a key point of contact for our customers, handling inbound sales enquiries, processing orders and providing expert support across our extensive product range.
You'll build strong relationships with customers over the phone, identify sales opportunities and work closely with the branch team to deliver outstanding service and business outcomes.
Key Responsibilities
Manage inbound sales enquiries and customer orders via phone and email
Build and maintain strong customer relationships
Identify opportunities to upsell and cross-sell products and services
Provide product information, pricing and quotations
Follow up quotations and sales opportunities
Promote new products, specials and campaigns to customers
Ensure customer orders are processed accurately and efficiently
Work collaboratively with the branch team to achieve sales targets
Maintain accurate customer records and activity notes
Deliver exceptional customer service at every interaction
We're looking for someone who enjoys working with customers, is sales-driven and thrives in a fast-paced environment.
You'll Bring
Experience in phone sales, internal sales, customer service or account management
Strong communication and relationship-building skills
A positive, proactive and customer-focused attitude
Good computer and organisational skills
Ability to work effectively within a team environment
Strong attention to detail and problem-solving skills
A desire to learn and develop product knowledge
Highly Regarded
Experience in automotive parts, auto electrical, heavy vehicle, mining or transport industries
Automotive aftermarket or trade sales experience
Knowledge of automotive, electrical or heavy-duty vehicle products
Experience using parts catalogues or inventory systems

Employment type
Full-time

Work arrangement
No