Community Health Worker

Job Posting Title:
Community Health Worker
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Hiring Department:
School of Nursing
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Position Open To:
All Applicants
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Weekly Scheduled Hours:
28
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FLSA Status:
Non-Exempt from FLSA
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Earliest Start Date:
Immediately
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Position Duration:
Expected to Continue Until Aug 31, 2027
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Location:
UT MAIN CAMPUS
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Job Details:
General Notes
This position is located at the Children’s Wellness Center in Del Valle, TX, and requires access to a reliable personal vehicle to travel within the Austin area. Mileage will be reimbursed. This is a part-time position funded by a grant until August 31, 2027, with the possibility of continuation contingent on available funding, job performance, and department needs.
The clinic’s regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. This is a part-time position scheduled for full workdays on Tuesday, Wednesday, and Thursday, with a half-day on Friday. The work schedule may occasionally vary based on business needs, including evening and weekend hours, to support community outreach events and other responsibilities associated with the position.
Purpose
In this position, you will serve as a trusted liaison between healthcare providers, social service agencies, and the local community, helping individuals and families connect with healthcare, community resources, and support services. You will support outreach and community engagement efforts for the UT School of Nursing Wellness Centers through the Social Resource Center in Del Valle, with a focus on health education, resource navigation, and connecting community members with available resources. This position will also provide backup support to the Front Desk Receptionist at the Children’s Wellness Center, assisting with patient reception, scheduling, and other front office operations as needed.
Responsibilities
Work with School of Nursing clinic staff and community partners to develop neighborhood-level strategies to support the health and social services needs of families and individuals
Maintain regular communication with community partners via face-to-face meetings, emails, texts, and phone calls
Provide essential services to individuals and families in their communities
Participate during outreach events at different locations
Promote healthy living practices and prevent diseases by educating people on proper nutrition, exercise, and hygiene
Collect data and assist in generating reports on health outreach activities and outcomes
Document activities and results in an effective manner while adhering to School of Nursing’s guidelines and protocols
Work with grant program managers to create and distribute educational material for community partners
Serve as a front desk receptionist back-up:
Answer clinic phones, schedule patient appointments and make reminder calls
Maintain confidential patient documents
Inputs and retrieves medical information and files as needed
Ensure correctness and completeness of data that has been or is to be entered
Provide information regarding eligibility for services and register patients in EHR
Evaluate incoming mail, reports, or inquiries
Receive payment from clients, record and issue receipts for cash and credit cards
Required Qualifications
Community Health Worker (CHW) Certification from the State of Texas
Fluency in both Spanish and English, including spoken and written communication
At least one year of work experience, preferably in a clinic or community-based setting with responsibilities related to outreach or fieldwork (Relevant experience is preferred but not required)
Ability to use standard computer equipment and software
Ability to drive and access to a reliable personal vehicle to travel within the Austin area
Demonstrated excellent organizational, interpersonal and community engagement skills, with the ability to work effectively with people from diverse backgrounds and life experiences
Demonstrated proficiency in interviewing techniques to obtain personal information, make inquiries, and provide appropriate referrals
Commitment to the highest ethical, legal, and regulatory standards applicable to community health workers.
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
Knowledge of resources that serve individuals who are older, with a disability and/or other barriers
Understanding of equity, root causes of health disparities, and social determinants of health
Driving Required
This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).
Salary Range
$26,000 annually
Working Conditions
Typical office conditions and fieldwork
Use of manual dexterity
Lifting, moving, and travel conditions
Occasional evening and weekend hours may be required to support community outreach events and fulfill other responsibilities associated with this position
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.
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Employment Eligibility:
Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.
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Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 2