Clinic Associate - 2H Bridgeport Village

SUMMARY
At ZoomCare we are working hard to make healthcare easy. Our mission is to deliver innovative, high-quality, convenient healthcare when patients need it. We offer same-day, no-wait visits in urgent care, primary care, and specialty care and we're expanding from our roots in the Pacific Northwest to new markets. We hope you will apply to become part of our dedicated, fast-moving team of superstars!
ZoomCare is seeking a Clinic Associate to join our team!
The Clinic Associate is responsible for delivering the Perfect Visit experience in one or more of the following service lines: Daily Care, Family Medicine, Mental Health, Women's Health, Dermatology, and Podiatry. This can include scheduling appointments, updating medical records, checking patients in and out for appointments, performing blood draws, processing labs, and maintaining inventory.
SCHEDULE AND TRAINING
Location: ZoomCare Bridgeport Village Clinic
Schedule: Wednesday - Sunday
Clinic positions required you to attend 2-3 weeks of training. The first week will be partially remote and at your primary location, the second and third weeks include traveling to multiple clinics in the area.
Depending on the position and associated requirements, there may be additional mandatory training requirements that are outside of your scheduled shift.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Represent our values: Awesome, Creative, Respectful, Team Players, Get it Done.
Check patients in and out for appointments.
Schedule new appointments as needed.
Process patient payments.
Educate patients on how to navigate their ZoomCare medical record.
Maintain patient’s demographic and insurance information.
Perform blood draws and finger sticks while adhering to all written laboratory standards.
Process collected specimens and document results.
Maintain supply inventory; order, receive, and store supplies.
Work with and maintain some basic medical equipment.
Provide emergency care to patients when necessary.
Support medical providers as needed.
Ensure the clinic remains clean and neat.
Other duties as assigned.
QUALIFICATIONS
High school diploma or GED equivalent, required.
Bachelor’s degree, preferred.
1+ year of healthcare, customer service, or administrative experience, or an equivalent combination of education and experience.
Strong verbal, written, interpersonal, and communication skills.
Able to maintain patient privacy and confidentiality.
Proficient in Google Suite, Microsoft Office, AthenaOne, and other relevant software applications.
Excel in a fast-paced work environment, thriving under pressure and time constraints.
Current BLS for Healthcare Providers certification from a recognized and reputable organization (e.g., American Heart Association, Red Cross) or the ability to obtain one within 1 month of hire.
Ability to complete ZoomCare’s phlebotomy training program within six months of hire.
WA: Must be able to obtain a Medical Assistant- Phlebotomist l