Analista de Atendimento em Incentivo

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Analista de Atendimento em Incentivo based in Brazil.
This role sits within a Client Service environment, supporting teams and customers with complex incentive campaign mechanics.
You will become a functional reference for campaign rules, including eligibility, scoring, calculation, and rewards.
The position combines analytical thinking, customer support, functional validation, documentation, and team enablement.
You will help identify inconsistencies in campaign rules and calculations, ensuring issues are clearly communicated and addressed.
Working closely with technical, campaigns, service, and data teams, you will help translate complex business rules into practical guidance.
The role offers an opportunity to contribute to process improvements, standardization, and a better customer experience.
This is a fully remote position designed for an organized, detail-oriented, proactive professional who enjoys solving problems and supporting others.

Employment type
Full-time

Work arrangement
Yes