FinOps Associate

As a FinOps Associate, you will own the day-to-day payments operations and reconciliation lifecycle across our multi-entity, multi-currency structure spanning India (DTA), GIFT City IFSC, and the US. This is a high-ownership role where you will work at the intersection of finance, product, and engineering to ensure every transaction is accurately captured, reconciled, and reported.
The candidate will have responsibilities across the following functions:
Payments Operations:
Manage end-to-end reconciliation across payment rails for collections, payouts, and internal treasury transfers.
Track and reconcile inbound/outbound transactions, ensuring accuracy of merchant settlements.
Coordinate with banking partners and payment aggregators on settlement queries, failed transactions, chargebacks, and exception handling.
Monitor daily float positions and flag discrepancies to the VP Finance in real time.
Reconciliation and Controls:
Perform daily, weekly, and monthly reconciliation of payment gateway records against bank statements, ledger entries, and internal system logs.
Identify and investigate breaks, suspense items, and unmatched entries; drive resolution with product/engineering teams.
Build and maintain reconciliation trackers, MIS dashboards, and exception reports.
Support month-end and quarter-end close processes by ensuring all payment-related entries are reconciled and booked accurately.
Prepare monthly reconciliations for escrow accounts and reconcile the book balances with the actual balances.
Process Improvement and Automation:
Document SOPs for reconciliation workflows, escalation matrices, and exception-handling procedures.
Identify opportunities to automate manual reconciliation tasks; work with engineering to define requirements for recon tooling.
Contribute to the design and testing of internal ledger/reconciliation systems as the platform scales.
Compliance and Reporting:
Ensure payment operations comply with RBI, IFSCA, and FEMA guidelines applicable to cross-border transactions.
Assist in preparing regulatory returns and audit schedules related to payment flows and foreign exchange transactions.
Support internal and external audit queries with transaction trails and supporting documentation.
Requirements:
1-3 years of experience in payments operations, reconciliation, or fintech finance ops.
Strong understanding of payment rails: UPI, IMPS, NEFT/RTGS, SWIFT, card networks.
Hands-on experience with bank reconciliation, escrow matching, and settlement processes.
Proficiency in Excel/Google Sheets (VLOOKUP, pivot tables, conditional formatting at minimum); SQL basics are a strong plus.
Attention to detail and comfort working with large volumes of transactional data.
CA Inter / CMA Inter / B. Com / BBA Finance or equivalent qualification.
Good-to-Have:
Prior experience at a payments company, neobank, or cross-border fintech.
Familiarity with multi-currency accounting and FX reconciliation.
Working knowledge of FEMA/IFSCA/RBI reporting requirements for authorised dealers or payment aggregators.

Skills
IMPS, NEFT, RTGS, SQL, SWIFT, UPI, escrow, fintech, payments, reconciliation, settlements

Experience
1-4 yrs