Sr. Specialist Retail Media Billing & Operations

What's on your plate?
Assume the responsibility of receiving sorting incoming bookings with attention to detail
Ensuring partner & supplier information is accurate and complete & requesting any missing information
Tracking and matching of booking orders to relevant media activations
Maintain, update and manage all documentation of media bookings
Monitor and resolve financial discrepancies between spend and investment of advertising activations
Follow up on creation of invoices on a timely and recurring basis with finance teams
Create and issue insertion orders matched to bookings
Share insertion orders with relevant team members to implement campaigns
Collecting invoices after creation from finance teams and sharing them with partners & suppliers for media investments
Handle supplier billing invoicing concerns and follow ups
Check the validity of booking orders & invoices
Manage communication with key members to relay relevant and beneficial inputs relating to invoicing and billing
Support the direct team with necessary inputs and resources relating to campaigns and ensuring that all discussion points are documented and actioned appropriately
Function as the main point of contact for inquiries related to billing and invoicing
Review invoices to ensure that they are accurate and complete before sending them to partners and suppliers
Preparing monthly reports for invoicing status, missing invoices and sent invoices
Following up on collecting payments from suppliers
Financial forecasting & reconciliation skillset
Ability to work with and project manage salesforce and CRM tools
What did we order?
3–4 years experience minimum supervising and managing digital media payments. Previous media agency experience preferred.
Proven track record and experience with billing and invoice management
Excellent communication skills, able to provide clear level of detail for requests
Able to work towards deadlines & manage time and workload efficiently
Experience working collaboratively with a large team. Experience across different markets is beneficial.
Organization & eye for detail. Able to track progress and completion of activities while working towards deadlines & managing time and workload efficiently.
Proactivity/taking the initiative: achieves ambitious but realistic goals
Problem solving: Autonomously solves complex problems with minimal supervision, and proactively follows up after implementing a solution
Foster deep trust and understanding with agency and partner teams where necessary
Contribute to great teamwork in your immediate team
Proficiency with Excel and Google Sheets for data organization, tracking, and reporting
Experience with CRM or business systems (Salesforce, HubSpot, or similar); ability to learn new platforms quickly
Excellent written and verbal communication; ability to communicate across both business and finance functions
Ability to implement work with AI and implement workflows that make daily tasks more efficient

Employment type
Full-time

Work arrangement
No