RevStream Application Consultant

Role summary
Support RevStream revenue operations, integrations, data staging and close-cycle activities.
Must-have skills
RevStream configuration and operations
Revenue rules and data processing
Monthly close and reconciliation support
SQL and data analysis
API and batch integration troubleshooting
Key responsibilities
Resolve revenue-processing incidents
Support data loads, staging and reconciliation
Investigate interface and calculation issues
Support close-cycle activities
Maintain operational documentation
Project-specific requirements
Hands-on L2/L3 production support experience and ability to independently diagnose incidents from day one.
Willingness to work in the assigned IST/EST-aligned support shift and participate in the defined P1 on-call rotation.
Strong written and verbal communication with business users, HMH Service Desk, NOC/ProdOps, retained technical teams and product vendors.
Ability to create and maintain runbooks, KEDB articles, RCA records and transition documentation.
Experience estimating minor changes, supporting testing and validating production releases.
Capability to work during close-cycle and critical revenue-processing windows.
Strong coordination with finance, data, integration and product-vendor teams.
Preferred
Relevant revenue-recognition or financial-systems experience.

Work arrangement
No