Assistant Manager – Client Due Diligence (CDD) - (CDD/EDD/Financial Crime exp mandatory, UK / Global CDD exposure)

Assistant Manager – Client Due Diligence (CDD)
Location: Gurgaon / Delhi NCR
Work Mode: Hybrid
Shift: Normal / UK Shift (1:30 PM – 10:00 PM IST)
Experience: 5–10+ years, depending on qualification and level
Role Overview
We are looking for experienced Assistant Managers – Client Due Diligence (CDD) to join a Financial Crime / Risk team supporting global operations.
The role will involve end-to-end management of complex Client Due Diligence (CDD), Enhanced Due Diligence (EDD), client onboarding, and periodic review activities. The ideal candidate should have strong expertise in financial crime risk, CDD/EDD, UK regulatory requirements, and experience managing a team with direct reports.
Candidates with Transaction Monitoring-only experience are not suitable for this role.
Key Responsibilities
Manage the end-to-end CDD process for complex clients, third parties, and payment-related onboarding.
Act as a primary first-line risk assessor and case owner for CDD activities.
Collect, verify, and critically assess client information and supporting documentation.
Conduct detailed client identification, ownership and control structure analysis, including complex international and multi-layered entities.
Perform comprehensive Sanctions, PEP and Adverse Media screening.
Conduct Enhanced Due Diligence (EDD) and multi-source research to identify and assess financial crime risks.
Identify risk indicators, information gaps, inconsistencies, and potential compliance concerns.
Prepare clear, concise, and well-reasoned risk assessments, summaries, and escalations.
Perform periodic and event-driven reviews and ensure client information remains accurate and up to date.
Maintain complete and accurate audit trails and ensure documentation meets quality and regulatory standards.
Escalate complex cases and risk concerns to relevant senior stakeholders and Financial Crime Risk teams.
Work closely with internal stakeholders, client delivery teams, compliance teams, and risk advisory functions.
Support continuous improvement of CDD processes, controls, and quality standards.
Ensure activities are performed in line with applicable UK regulatory requirements and financial crime guidance.
Team Management Responsibilities
Manage a team of CDD / Financial Crime professionals with direct reporting responsibility.
Allocate work, monitor productivity, quality, and turnaround times.
Conduct regular team reviews and provide coaching and performance feedback.
Support team members in handling complex CDD/EDD cases.
Drive adherence to process, quality, risk, and compliance standards.
Act as an escalation point for complex cases and operational issues.
Contribute to team development, knowledge sharing, and process improvement initiatives.
Required Skills & Experience
Strong experience in Client Due Diligence (CDD), Enhanced Due Diligence (EDD), Financial Crime and Risk.
Proven experience managing the end-to-end CDD process.
Mandatory experience in team management with direct reports.
Strong understanding of KYC/CDD, AML, sanctions, PEP, adverse media and financial crime risks.
Experience handling complex ownership structures and international entities.
Good understanding of UK regulatory requirements and sector-specific guidance.
Strong research and analytical capabilities.
Experience using secondary research sources such as Companies House, Orbis, D&B, or similar platforms is an advantage.
Excellent written and verbal communication skills.
Strong stakeholder management and interpersonal skills.
Strong critical thinking and decision-making ability.
Excellent attention to detail and documentation skills.
Ability to manage multiple cases and priorities in a fast-paced environment.
Proficiency in MS Word, Excel and PowerPoint.
Ability to work independently and exercise sound professional judgment.
Education
Bachelor's degree in Finance, Business, Economics, Social Sciences, or a related discipline.
Relevant postgraduate qualifications will be an advantage.
Important
CDD/EDD/Financial Crime experience is mandatory.
Team handling experience with direct reports is mandatory.
Candidates whose primary experience is Transaction Monitoring are not suitable.
Strong UK / Global CDD exposure is preferred.
Excellent communication and stakeholder management skills are essential.
Flexibility to work in UK shift timings (1:30 PM – 10:00 PM IST) may be required.

Work arrangement
Hybrid