Live opening · Posted 6 hours ago
Sky 360-Investment RM-Sky Channel-Product Manager
Kotak Mahindra Bank · Thane, Maharashtra, India
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At a glance
The key details from the original listing.
CompanyKotak Mahindra Bank
LocationThane, Maharashtra, India
Source
Oracle
ListedPosted 6 hours ago
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About the role
Description supplied by the original job listing.
JD – Investment RM
Reply to tickets received on Freshdesk from say.hello@kotak.com
Make outbound calls to customers for NPS
Make outbound calls to customers for any document requirement / clarification
Manage their KPIS like CSAT, FRT, count of tickets, AHT etc
Raise Jira Tickets to internal teams like Tech / Product etc on customer cases requiring intervention.
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