Technical Project Lead - Client Delivery

About us:
icogz is an industry leader in enterprise-grade AI, revolutionizing business operations with its innovative Aryabot™ Neuro-Symbolic AI engine and Autonomous Intelligence Architecture (AIA™). Designed to provide real-time AI-powered insights, icogz empowers organizations to make data-driven decisions and enable intelligent automation across all departments. By democratizing access to advanced data analytics, icogz bridges the gap between complex data insights and actionable strategies, allowing every team to operate smarter and faster. With a unified view of enterprise data and over 200 proprietary algorithms, icogz is pioneering the future of business intelligence and decision-making.
Role Overview
We are looking for a Technical Project Manager who can sit comfortably on both sides of the table — technical enough to hold their own with engineering and data teams, and polished enough to be the primary point of contact for clients through the life of a project. This is a hands-on delivery role, not a coordination-only role. You will own timelines, scope, quality, and the client relationship on the projects assigned to you.
Key responsibilities
Project delivery
Own end-to-end delivery for assigned projects — planning, resourcing, sprint/milestone tracking, risk management, and go-live.
Translate client requirements into clear, technically sound scope documents, user stories, and acceptance criteria.
Work closely with engineering, data, design, and QA teams to sequence work, unblock dependencies, and hold delivery dates.
Maintain project documentation: project plans, RAID logs, status trackers, change requests, and release notes.
Track effort against estimates and flag scope creep, resourcing gaps, or timeline risks early and in writing.
Client servicing
Act as the day-to-day point of contact for clients across all assigned projects.
Run status calls, demos, walkthroughs, and review meetings; circulate minutes and action items.
Translate technical constraints into business language for clients, and client expectations into actionable briefs for internal teams.
Handle escalations calmly, with a clear resolution path and appropriate internal alignment before committing to anything.
Identify opportunities for scope extension or additional engagement and flag them to leadership.
Process and governance
Drive adoption of consistent project management practices, templates, and reporting formats across the team.
Maintain accurate status reporting for internal leadership — weekly dashboards, delivery health, utilisation.
Contribute to estimation and proposal inputs for new business where technical delivery feasibility is involved.
Required skills and experience
4–7 years of experience in project management or technical delivery roles, ideally in a technology services, digital, analytics, or product engineering environment.
Demonstrated technical literacy — able to read a solution architecture, understand APIs, databases, data pipelines, and web/app development cycles, and ask the right questions of an engineering team. (You do not need to code, but you must not need everything translated for you.)
Exposure to basic scripting (Python/SQL) or hands-on experience with no-code/low-code platforms.
Active interest in AI and emerging technology trends, with a point of view on how they apply to client problems.
Proven client-facing experience with direct ownership of client relationships and communication.
Working knowledge of Agile/Scrum and Waterfall approaches, and the judgment to know which fits a given engagement.
Hands-on with project management and collaboration tools — Jira, Asana, ClickUp, Trello, MS Project, Confluence, or equivalent.
Strong written communication: crisp emails, clear documentation, well-structured status reports.
Comfortable managing multiple concurrent projects and competing priorities.
Good to have
Exposure to data analytics, business intelligence, marketing technology, or AI/ML-led projects.
Experience working with cross-functional teams across creative, media, and technology functions.
Experience managing offshore or distributed teams.
What We Offer
· Direct ownership of client relationships and delivery outcomes from day one — this is a visible role with real decision-making authority, not a layer in a reporting chain.
· Exposure to AI, analytics, and emerging technology projects across a diverse client portfolio, with the scope to shape how new tools are adopted internally.
· The breadth of a multi-entity group — opportunities to collaborate across technology, creative, and media teams and to grow beyond a single functional track.
To Apply: Please share your resume to hr@icogz.com

Work arrangement
No