Partner - Program Management

About RateGain
RateGain Travel Technologies Limited is a global provider of AI-powered SaaS solutions for travel and hospitality that works with 16,000+ customers and 700+ partners in 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.
RateGain today is one of the world’s largest processors of electronic transactions, price points, and travel intent data helping revenue management, distribution and marketing teams across hotels, airlines, meta-search companies, package providers, car rentals, travel management companies, cruises and ferries drive better outcomes for their business.
Founded in 2004 and headquartered in India, today RateGain works with 26 of the Top 33 Hotel Chains, 25 of the Top 30 Online Travel Agents, 4 of the Top 5 Airlines, and all the top car rentals, including 25 Global Fortune 500 companies in unlocking new revenue every day.
Exploring the Role
We are looking for a customer-obsessed and data-driven Program Manager to lead the development of SaaS products in the Travel & Hospitality domain. You will work at the intersection of technology, business, and user experience to build scalable solutions for hotels, airlines, OTAs, and travel platforms.
This role requires strong domain understanding, stakeholder management, and the ability to translate complex industry problems into impactful product solutions.
How your day will look like/Job responsibility:
Own the end-to-end product lifecycle: from discovery, roadmap planning, execution, to launch and iteration
Define product vision and strategy aligned with business goals in the travel & hospitality ecosystem
Work closely with engineering, design, sales, and customer success teams to deliver high-quality SaaS products
Translate customer needs, market trends, and business requirements into clear product requirements (PRDs, user stories, acceptance criteria)
Drive integrations with third-party systems (CRS, PMS, GDS, channel managers, payment gateways, etc.)
Analyze product performance using data (KPIs, funnels, adoption, retention) and drive continuous improvement
Engage with customers (hoteliers, airlines, travel partners) to gather insights and validate solutions
Prioritize features using frameworks (RICE, MoSCoW, etc.) and manage product backlog
Ensure timely delivery with Agile/Scrum methodologies
Collaborate with GTM teams for product launches, positioning, and adoption
Education & Work Experience
8-12 years of experience in program Management, preferably in SaaS-based products
Strong domain knowledge in Travel & Hospitality (Hotels, Airlines, OTAs, Revenue Management, Distribution, etc.)
Proven experience building and scaling B2B SaaS products
Hands-on experience with APIs, integrations, and platform-based products
Strong analytical mindset with experience using tools like SQL, Excel, Mixpanel, Amplitude, or similar
Excellent communication and stakeholder management skills
Experience working in Agile/Scrum environments
Experience with systems like PMS (Property Management Systems), CRS, GDS, or Channel Managers.
Understanding of pricing, revenue optimization, or demand forecasting in travel
Exposure to AI/ML-driven products (recommendations, dynamic pricing, personalization)
MBA or equivalent business education (preferred but not mandatory)
Equal Opportunity Employer
We are proud to be an equal opportunity employer and are committed to providing a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Work arrangement
Hybrid