Roofing Installation Manager

About Us
JP Carroll Roofing has been serving Connecticut and Massachusetts since 1987, with over 20,000 roofs installed and industry-leading warranties of up to 50 years. As proud members of the GAF President’s Club, we provide expert roofing, siding, gutters, and window services backed by elite certifications and proven craftsmanship. We’re known for reliability, integrity, and community-focused service across New England. If you’re looking to grow your career in a high-performance team with strong values and long-term opportunity, JP Carroll Roofing has a place for you!
Installation Manager
The Roofing Installation Manager is responsible for leading the successful execution of residential roofing and exterior construction projects from pre-construction through final completion. This role oversees job-site safety, installation quality, scheduling coordination, subcontractor performance, and customer satisfaction while ensuring projects are completed efficiently and to company standards.
The ideal candidate is a hands-on field leader who thrives in a fast-paced environment, communicates effectively with customers and crews, and takes pride in delivering exceptional project outcomes.
What Success Looks Like
In this role, success means:
Projects completed on time and within scope
High customer satisfaction and positive online reviews
Safe, organized, and efficient job sites
Strong subcontractor accountability and workmanship quality
Minimal punch-list items and warranty callbacks
Key Responsibilities
Oversee residential roofing and exterior installation projects from pre-construction through final completion
Coordinate schedules, materials, subcontractors, equipment, and permits to ensure projects are installation-ready
Serve as the primary point of contact for customers throughout the project lifecycle, providing updates and resolving issues as needed
Conduct job-site inspections to ensure installation quality, safety compliance, and adherence to company and manufacturer standards
Lead subcontractors and crews to maintain productivity, workmanship quality, and professional job-site standards
Manage change orders, project documentation, and project closeout activities, including final walkthroughs and customer reviews
Identify and resolve project challenges quickly to maintain timelines, customer satisfaction, and operational efficiency
Maintain safe and organized job sites in compliance with company policies and applicable safety regulations
Manage multiple active projects simultaneously while maintaining strong communication and attention to detail
Support continuous improvement initiatives focused on quality, efficiency, and customer experience
Qualifications
Required:
Minimum of five (5) years of experience in the construction industry with demonstrated expertise in roofing and siding installations.
Experience in residential roofing a must
Valid driver’s license with the ability to operate a company vehicle and maintain insurability under the Company’s Commercial Auto Policy.
Ability to travel throughout New England
Ability to read, interpret, and execute project documents, specifications, and installation drawings.
Proficiency in CRM systems like ServiceTitan and Microsoft Office applications.
Excellent verbal and written communication skills with the ability to interact professionally with customers and internal teams.
Strong organizational skills with exceptional attention to detail.
Proven ability to manage multiple projects simultaneously under tight deadlines.
Bilingual is preferred.
Preferred:
CDL license designation
The Ideal Candidate
Experienced in residential roofing or exterior construction project management
Comfortable leading crews and holding subcontractors accountable
Organized and detail-oriented with strong follow-through
Confident communicating with homeowners and internal teams
Able to balance multiple projects in a fast-paced environment
Solutions-oriented and calm under pressure
Performance Expectations
This role is evaluated based on:
Safety performance and job-site compliance
Installation quality and reduced warranty callbacks
On-time project completion
Customer satisfaction and successful project closeout
Schedule & Compensation
Competitive base salary
Performance-based bonus opportunities
Company vehicle or vehicle allowance
8–10 hour shifts with weekend work a