Live opening · Posted 17 days ago

Oracle Fusion Cloud CX Techno-Functional SME

CyberX Info System · United States (Remote)

Linkedin Yes

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At a glance

The key details from the original listing.

Posted 17 days ago

CompanyCyberX Info System

LocationUnited States (Remote)

Work modeYes

Source

ListedPosted 17 days ago

About the role

Description supplied by the original job listing.

Required Qualifications
15+ years of CRM/CX/ERP transformation or enterprise application experience, with strong Oracle Fusion Cloud CX experience.
Strong functional and hands-on technical experience with Oracle Fusion Cloud CX, including solution design, configuration and implementation activities.
Strong functional knowledge of Oracle CX business processes, particularly customer/account management and relevant sales-oriented capabilities.
Proven experience leading Oracle CX requirements, fit-gap analysis, configuration, functional solution design, testing and deployment activities.
Hands-on experience with Oracle Integration (OIC) and integration of Oracle CX with Oracle Fusion ERP and/or other enterprise applications.
Strong experience with REST APIs, SOAP web services, application adapters, business events, data mapping, transformations and integration orchestration.
Experience defining and validating source-to-target mappings, interface specifications, data synchronization, reconciliation, data validation and error-handling requirements.
Experience troubleshooting Oracle CX configuration, integration and data issues and supporting defect resolution and production stabilization.
Experience with functional, integration and end-to-end testing, UAT, cutover, go-live and post-go-live stabilization.
Ability to translate business requirements into functional and technical solution designs and guide implementation teams.
Strong workshop facilitation, stakeholder management, consulting, technical documentation and communication skills.
Highly Preferred
Oracle Cloud CX certifications relevant to the implemented CX capabilities.
Oracle Integration / OIC certification or demonstrated hands-on Oracle Integration experience.
Experience with Oracle Customer Data Management, CX Sales or related Oracle CX capabilities.
Experience on enterprise-scale Oracle Fusion transformation programs involving CX-to-ERP integration.
Experience with Oracle Fusion Cloud application adapters, business events and API-led or event-driven integration patterns.
Experience with Oracle EBS-to-Fusion migration, global transformation, shared services or global template programs.
Big 4, Oracle Consulting, or major system-integrator / technology consulting experience.

Work arrangement
Yes

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