Live opening · Posted 12 days ago
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Summary
Pinnacle Group is seeking an AI Platform Administrator to support the administration, governance, and adoption of enterprise AI platforms. This role combines platform administration, business analysis, stakeholder engagement, and AI enablement to ensure teams maximize the value of AI technologies while maintaining effective governance and operational efficiency. The ideal candidate is consultative, detail-oriented, and passionate about helping business users successfully integrate AI into their daily workflows.
Job Description
Partner with business stakeholders to gather requirements, understand workflows, and identify opportunities to leverage AI solutions.
Serve as a trusted advisor to departments by providing guidance on AI capabilities, best practices, and responsible adoption.
Develop, maintain, and govern enterprise Agent Skills while promoting reusable solutions and standardization across teams.
Collaborate with AI champions to deliver user enablement, training, and upskilling initiatives that increase AI proficiency throughout the organization.
Evaluate existing business processes, identify opportunities for AI-driven improvements, and recommend practical solutions.
Monitor platform usage, investigate anomalies, and proactively address governance, compliance, and operational issues.
Administer enterprise AI platforms, including GPT, Claude, Fathom, and Gamma, ensuring secure, reliable, and efficient operations.
Manage user provisioning, deprovisioning, access requests, group maintenance, and license administration across enterprise AI platforms.
Generate and distribute monthly platform usage reports to business stakeholders and team owners.
Continuously improve enterprise AI administration processes by documenting best practices and sharing knowledge across the organization.
Requirements
3–5 years of professional experience, including at least 1–2 years supporting or implementing AI solutions.
Strong Business Analyst experience with requirements gathering, stakeholder management, and business process analysis.
Excellent communication and consultative skills with the ability to ask thoughtful questions and influence stakeholders.
Demonstrated attention to detail with the ability to identify and resolve inconsistencies or operational outliers.
Working knowledge of Agent Skills, including their purpose, practical applications, and lifecycle management.
Experience managing enterprise software licenses, user groups, or access administration is highly preferred.
Understanding of AI prompting, token efficiency, and practical techniques for optimizing AI interactions is preferred.
Ability to work independently while collaborating effectively across technical and business teams.
Work arrangement
Yes
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