Assistant Manager of Residential Operations

Do you want to become an employee-owner for a mission-driven, growth focused company? Do you approach your work with passion and dedication?
About the Company
Sun Light & Power drives the total adoption of clean energy by designing, building, maintaining, and advocating for clean energy solutions so future generations inherit a healthy planet. We are committed to delivering an exceptional customer experience by always focusing on quality and acting with dedication and passion.
We are proud to be a certified B-Corporation and this influences our way of working. We make intentional decisions considering sustainability, positive impact on our community and growing profit for the prosperity of our employee-owners. We are a company that strives for a healthy life-work balance and a dog-friendly environment.
Position Description:
The Assistant Manager of Residential Operations (AMRO) will work closely with the Director of Residential Operations to facilitate accurate, profitable, and increasingly streamlined work for our residential solar installations. The position requires a balance of strong solar installation knowledge alongside excellent managerial and administrative acumen. The Assistant Manager drives job flow and strives to ensure high-quality projects and safe work practices.
Responsibilities:
Assist in leading, managing, and coaching the residential operation department to ensure timely completion of projects within their specified budget
Work closely with the Director of Residential Operations in steering the company to achieve its Residential financial targets and goals
Assist in managing project schedules, budgets, and reports to foster successful completion of projects as well as further efficiencies in operational processes
Analyze project scenarios and work with the Director of Residential Operations to make sound decisions based on factual data
Partner with key decision makers (Safety Officer, HR, Safety Committee, crews) on all safety requirements and ensure that every build is done safely
Handle difficult client, supply chain, and labor compliance related issues
Build relationships between management, field, and office staff, developing cohesive communication and process flow
Collaborate with the Director of Residential Operations to oversee sponsored trainings and training programs for employees
Work with employees to consistently improve their performance
Lead Operations job handoff efforts and ensure jobs are getting handed from Superintendent to PM, and from PM to installation Leads
Lead effort to reduce punch list items across all projects. Schedule return visits when necessary and find most efficient ways to complete tasks.
Read, understand, and contribute to BOMs (bill of materials). Check that material is ordered and available. When material shortages occur, oversee the cleanest and quickest way of obtaining materials.
Solve problems as they arise. Overcome survey, design, and installation challenges.
Help maintain residential operations fleet of vehicles, always knowing what is available, what is assigned and what the installation team’s logistical needs will be each day
Work diligently to get jobs unstuck and keep customers informed.
Qualifications:
5+ years solar experience required with residential area preferred
5+ years of superior leadership and people management experience
Exceptional communications skills, both verbal and written, required
College Degree required
Knowledge of Google Suite, Microsoft Office required
Effective time management and organizational skills required
Highly adept managerial administrative skills including timesheets, SOP creation, policy review and creation, holding and recording agenda-driven meetings, and execution of progressive disciplinary practices
Ability to recognize, identify, and communicate about common parts and materials used in the solar and battery industry
Scheduling experience and understanding of project pipeline
Must understand how scheduling backlogs impact revenue forecasting
Strong ethical and moral compass required
Time management skills required
Conflict resolution experience desired
Valid California Driver License with acceptable driving record
Able to type 50+ wpm
Benefits:
Sun Light & Power offers a comprehensive benefits package that includes, but is not limited to:
Health - Sun Light & Power offers different medical plans through CalChoice and Kaiser. We also offer coverage for dependent benefit costs per company policy.
Dental - Sun Light & Power covers 100% through Beam
Vision - Sun Light & Power covers 100% through Beam

Employment type
Regular Full-Time

Work arrangement
No