Financial Clearance Associate II

Requisition #:675358 Location:Johns Hopkins Health System, Baltimore, MD 21201 Category:Clerical and Administrative Support Schedule:Day Shift Employment Type:Full Time
The Johns Hopkins Health System Corporation (JHHS) is a not-for-profit organization, academically based health system, dedicated to providing the highest quality patient health care in the treatment and prevention of human illness.
What Awaits You
Room for growth
Medical, Dental, and Vision Insurance.
403B Savings Plan w/employer contribution.
Paid Time off & Paid holidays.
Employee and Dependent Tuition assistance benefits.
This is a full time remote role. Applicants residing in MD, VA, DC, PA, DE and FL will be considered.
Must have prior authorization experience in a hospital setting- surgery, MRI, etc.
Position Summary
Reporting to the Financial Clearance Manager/or Supervisor, the Financial Clearance Coordinator will be responsible for all administrative and financial components of financial clearance. Some of the financial components consist of pre-registration, insurance verification, pre-certification, and patient financial information. The position is also responsible for informing the patient/guarantor of all financial liabilities and documenting pertinent information into appropriate systems. The position requires integral communication with patients, insurance companies, department administrators, physicians, and other departmental staff to ensure the ideal patient experience. The Financial Clearance Coordinator works as a team member and positively accepts change throughout the Health System while establishing relationships at all facilities and be familiar with each institution’s computer environment and payer contracts as needed.
Education
High School Diploma or equivalent
Knowledge
Knowledge of medical and insurance terminology
Knowledge of medical insurance plans; especially manage care plans
Requires ability to understand, interpret, evaluate, and resolve basic customer service issues.
Knowledge of the Johns Hopkins Health System or other Healthcare related policies and procedures, preferred. Skills:
Intermediate in Microsoft Office
Requires excellent verbal, communication, telephone etiquette, interviewing, and interpersonal skills to interact with peers, superiors, patients, families, members of the healthcare team and external agencies.
Requires intermediate analytical skills to resolve problems and provide patient and referring physicians with information and assistance with pre-registration and registration issues.
Ability to perform with attention to detail and accuracy
Ability to multitask and prioritize work
Ability to demonstrate and convey a favorable image of the organization and conform to proper standards of professional dress, attitude, and demeanor.
Requires high level of professionalism in both appearance and presentation
Required Licensure Certification, etc.
Certification on host systems as appropriate. Certification to be obtained during introductory 90 day probationary period
Successful completion of departmental training program and all related competency assessments.
Coding Certification is a plus
Work Experience
1-2 years related medical office, hospital, or similar customer service environment
Salary Range: Minimum 20.52/hour - Maximum 33.88/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.
The Hospital reserves the right to modify employee schedules as needed.
We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
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Work arrangement
Yes