Interprofessional Simulation Operations Specialist

DepartmentNursing
About the University
Established in 1965, Metropolitan State University (MSU Denver) was founded to serve students who were underrepresented in higher education whose life paths and experiences did not fit the traditional mold. Sixty years later, the University continues to serve over 16,000 of Colorado’s extraordinary and diverse students, providing them with the foundation on which to build their unique aspirations. As the third largest public institution of higher education in Colorado, MSU Denver is a model university for today’s college students.
Proud of its federal designation as a Hispanic-Serving Institution that also offers graduate programs (gHSI) and the only Seal of Excelencia certified institution in Colorado, the University serves the most diverse undergraduate student population in the state, as well as the most first-generation students. Through affordable, flexible, and holistic education, MSU Denver helps students build essential skills grounded in a multicultural and global perspective that lead to undergraduate and graduate degrees, and career and life success.
At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence. We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff.
Position Summary
The Department of Nursing at MSU Denver is seeking applicants for an Interprofessional Simulation Operations Specialist (ISOS). The ISOS plays an integral role on the educational side of healthcare. The purpose of this position is to support the Department of Nursing, the College of Health and Human Sciences, and university efforts to collaborate by providing creative, timely, technical, and non-technical support for experiential learning activities.
The ISOS position reports to the Senior Interprofessional Simulation Operations Specialist. If you are an EMT, Paramedic, LPN, CNA, PCT, RN, OR Tech, or love robotics, or technology, you have wonderful skills that are very transferable to this role. This role encompasses the infrastructure, people, and processes necessary for implementation of effective and efficient simulation-based experiences (SBE), skills-based, and interprofessional-based experiences.
This position requires exceptional organizational, problem-solving, and critical thinking skills, as well as the ability to independently prioritize emerging problems and develop time-sensitive solutions. The position also requires interprofessional, interpersonal, and collaboration skills with the ability to communicate professionally and work effectively with diverse stakeholders across nursing and non-nursing departments. A willingness and ability to learn new simulation, recording, and communication platforms will be needed as departmental technology evolves.
This position supports all areas of the Interprofessional Simulation and Skills Lab, including simulation rooms and equipment, skills labs, the health assessment lab/classroom, and briefing rooms, for both nursing and non-nursing use across the College of Health and Human Sciences and university partners.
Responsibilities
Support and maintain all areas of the Sim Center, including simulation rooms and equipment, skills labs, the health assessment lab/classroom, and briefing rooms, ensuring each space is ready for both nursing and non-nursing experiential learning activities
Clean, organize, and maintain storage areas and rooms across all Sim Center spaces so equipment and supplies are accessible, accounted for, and ready for use
Support other departments and programs when they use Sim Center spaces, including scheduling coordination, room setup/breakdown, and orientation to equipment
Ensure all simulation, skills lab, and related equipment is maintained, set up, stored, and cleaned for each experiential learning activity.
Work independently, be self-motivated, function well in a team environment, and accept feedback
Order supplies and maintain par level quantities
Pursue healthcare simulation and equipment knowledge; pursue educational understanding of A/V systems, software, networking, and servers
Maintain working knowledge of technology, internet, and simulation equipment, including networking, firmware, software, and routine maintenance/troubleshooting of high-fidelity patient simulators and associated equipment (currently Laerdal and Gaumard)
Train staff, students, and faculty in the use of skills and simulation equipment
Collaborate on and maintain simulators through troubleshooting and maintenance; provide recommendations on equipment, supplies, and materials
Maintain network security for the Simulation Network, including storing and creating network passwords and renewing network certifications as needed
Maintain stability and functionality of the simulation A/V recording platform and network cameras
Maintain stability and functionality of the simulation communication/phone system
Ensure functionality of the A/V recording platform's web interface for end users, including management of user accounts, rooms, devices, encoders, and permissions
Create documentation for end users covering workstations, phones, and patient monitors
Coordinate with contracted providers for maintenance of A/V hardware
Create props and moulage for simulators, simulated participants, and simulation environments, including but not limited to catheters/IVs, wounds, and drugs for medication-administration training systems used in scenarios in accordance with best practices
Assist with set-up and tear-down of simulation scenarios by prepping rooms per the scenario management system's specifications for each scenario
Compile and disseminate student feedback survey data
Run manikins during scenarios
Keep instructor PCs, the A/V recording server, phone system, server, patient monitors, simulators, and other PCs up to date on software and firmware.
Perform repair and maintenance of manikins, moulage equipment, and A/V recording systems in accordance with the manufacturer's recommendations
Diagnose, troubleshoot, and maintain simulation equipment including but not limited to simulators, audio systems, patient monitors, instructor PCs, roaming/fixed/PTZ cameras, TVs, pumps, medication-administration training systems, and encoders in collaboration with MSU IT and/or vendors.
Compile and organize vendor information and contacts
Serve as a standardized patient for simulation scenarios as needed
Other duties as assigned
The ISOS will adhere to the Healthcare Simulation Standards of Best Practice™ Operations by:
Providing personnel with appropriate expertise to support and sustain the SBE program
Using a system to manage space, equipment, and personnel resources
Using a formal process for effective systems integration
Onboarding, mentoring, or training new educators/facilitators/operational staff/standardized participants
Assist with creating scheduling templates and copying forward the simulation calendar each semester
Position Competencies
Demonstrates values-based leadership by modeling CADRE values, building trust through self-awareness and emotional intelligence, seeking feedback, and navigating conflict productively.
Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations.
Aligns individual work with team and departmental goals by contributing to shared priorities, seeking clarity, and adapting to change in support of the 2030 Strategic Plan.
Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes.
Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships.
Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes.
Required Qualifications
Associate's degree or an equivalent combination of education and experience
Preferred Qualifications
Minimum of one year of professional experience in education, simulation, healthcare, information technology, instructional technology, or a closely related field; OR recent completion of a degree or certificate program with coursework or hands-on training in a related technical field (e.g., information technology, instructional technology, biomedical/electronics technology, healthcare simulation)
Certified Healthcare Simulation Operations Specialist (CHSOS) certification
Two or more years of experience working in simulation in an education institution or equivalent setting
Experience with moulage
Exper