Customer Support Administrator

Customer Support Administrator (Remote United Kingdom) Entry Level
Overview
We are looking for an organized and customer-focused Customer Support Administrator to join a remote UK-based team. This is an excellent entry-level opportunity for someone who enjoys helping customers, handling administrative tasks and supporting smooth day-to-day service operations.
📌 Job Snapshot
Job Functions: Customer Service | Administrative | Information Technology
📍 Location: United Kingdom
🏠 Workplace: Remote
💼 Job Type: Permanent
⏰ Employment: Full-time
🎯 Experience Level: Entry Level
💷 Salary: £30,000–£35,000 per annum
Key Responsibilities
Respond to customer enquiries in a professional and timely manner.
Provide administrative support across customer service activities.
Maintain accurate customer records and update internal systems.
Process routine requests, documentation and account updates.
Follow up on open queries and escalate complex issues where required.
Support email, telephone and online customer communications.
Coordinate with internal teams to resolve customer requests efficiently.
Maintain accurate records, reports and service documentation.
Requirements
Strong written and verbal communication skills.
Good organisational skills and attention to detail.
Customer-focused approach with good problem-solving ability.
Ability to manage multiple tasks and priorities effectively.
Confidence using email, spreadsheets and administrative systems.
Ability to work independently in a remote environment.
Previous customer service or administrative experience is beneficial.
Relevant qualification is advantageous but not essential.
What We Offer
Competitive salary of £30,000–£35,000 per annum.
Remote working within the UK.
Supportive and collaborative working environment.
Opportunities for professional development and career progression.
Practical experience across customer support and administration.
How to Apply
Apply in around 20–25 seconds — confirm your details, upload your CV and submit your application.

Work arrangement
Yes