Program Lead

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.
As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.
Job Description
Has supervisory responsibility for Operations team, including ensuring the team is performing and accomplishing the defined objectives and goals, meeting or exceeding established SLAs, and provide direction and coaching where necessary.
Client stakeholder relationship management (procurement, HR, Talent Acquisition).
Assure account processes and procedures adherence, as well as full adoption of AGS Way best practices.
Assess areas of opportunity for process improvement and work with the Program Director to implement change where needed.
Lead projects defined by Program Manager to ensure timely completion and effective results.
Deep working and demonstrable knowledge of procurement, sourcing or contingent workforce
Detailed experience and knowledge of the strategic sourcing process lifecycle
Maintain, influence and develop relationships with leadership and Executives
Leading procurement projects including negotiation of contracts & commercial terms consistent with maximizing business value
Manage customer’s expectations through timely feedback and proactive communication
Identify risk situations and coordinate solutions with management
Responsible for using independent judgment and making decisions that require a great degree of creative, analytical, and problem solving ability
Qualifications
At least 8 - 12 years of experience in staffing/recruiting, procurement, workforce operations or sourcing would be beneficial
Thorough understanding of the Workforce Management process, financial implications, and benefits.
Previous contingent recruitment experience essential, preferably with an IT focus.
Experience managing high-level customer, VMS and other vendor relationships.
Previous experience leading teams (coaching, mentoring, setting goals and providing feedback).
Above average organization and customer service skills
Ability to handle multiple projects and tasks concurrently
Excellent interpersonal skills (written and verbal) required with the ability to interact with all levels of the organization
Experience in implementation of processes, policies and methodologies
High degree of attention to detail
Strong analytical skills including use of Excel
Working knowledge of Microsoft Word, PowerPoint, Visio, and related computer skills
Knowledge of VMS systems is helpful
Proven ability to manage competing deliverables on-time, on-budget, on-quality
Be organized to handle multiple tasks with differing deliverables and deadlines
Takes direction well
Takes initiative and can work independently
Quick learner
Additional Information
As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
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Work arrangement
No