Production Support Engineer

Production Support Engineer, Salem, OR, US
Application Monitoring Specialist
Description
We are seeking a dedicated professional with relevant experience in IT infrastructure monitoring, application performance tools, Batch Automation Processes and .Net application architecture, to join our team.
The ideal candidate will have a strong understanding of Application monitoring, Batch Automation, virtualization, cloud platforms, and monitoring tools and be able to collaborate with various teams to resolve technical issues.
Qualifications
Relevant experience in application performance monitoring, .Net architecture, and IT infrastructure.
Strong skills in SQL and PowerShell scripting.
Excellent communication and collaboration skills.
Ability to multi-task, self-motivated and results-driven with the ability to work in dynamic environments.
Familiarity with Azure, AWS and cloud concepts is a PLUS.
Required Skills: Data Analysis: Foundation, Operations Monitoring: Foundation, System Center Operations Manager: Foundation, Cloud General: Foundation, Microsoft .Net & AWS: Foundation and Dynatrace is a must have
Key Responsibilities
Demonstrate a solid understanding of basic concepts of .Net application architecture and IT infrastructure monitoring, with a focus on virtualization concepts.
Hands-on experience with application performance monitoring tools such as SCOM, Dynatrace, or other industry-standard tools.
Act as a liaison between the technical team, stakeholders, and infrastructure teams to drive issues to resolution.
Knowledge of cloud platforms, particularly Azure, with an ability to contribute to cloud-related projects, is a PLUS.
Develop and maintain SQL scripts and PowerShell scripts for automation and data management tasks.
Proficient in Microsoft Office products, with an emphasis on Excel and Outlook for reporting, communication, and task management.
Familiarity with application monitoring, including production monitoring, SLA management.
Ability to grasp and ready to adopt new concepts, information, and technology.
Willingness to relocate and work flexible hours to meet business needs.
Strong task ownership, with an analytical mindset to proactively identify and resolve issues.
Should be self motivated and a Team player.
Benefits At IntelliBee
Long-Term Stability: Join us on a multi-year opportunities with room to grow.
Comprehensive Health Coverage: Access quality healthcare benefits to keep you and your family well.
Future Planning: Enroll in our 401(k) program and invest in your financial security.
GC Assistance: We support immediate Green Card processing, if required.
Date Posted:30-Sep-2026

Work arrangement
No