EA – Business Operations to Director

Role Overview
We are looking for a proactive, analytical and technology-oriented Executive Assistant to the Director to support day-to-day business operations, management reporting, strategic initiatives and cross-functional execution.
The role will work closely with the Director and functional heads to track business priorities, monitor key initiatives, analyse business information, drive follow-ups and ensure timely execution of management decisions.
The ideal candidate should be comfortable working with data, managing multiple stakeholders, preparing management reports and taking ownership of projects from planning to closure.
Key Responsibilities
Executive & Business Support
Provide day-to-day executive and business support to the Director.
Support the Director in managing business priorities, key initiatives and critical action points.
Prepare meeting agendas, MOMs, action trackers and ensure timely follow-up.
Handle confidential business information with discretion.
Management Reporting & Business Analytics
Prepare MIS, management reports, dashboards and business presentations.
Analyse business data and provide meaningful insights for management review and decision-making.
Monitor departmental performance, KPIs, projects, expenses and other management requirements.
Support business analytics and reporting using Excel and other digital tools.
Strategic Execution
Support the Director in driving strategic priorities and key business initiatives across functions.
Act as a central coordination point between the Director and functional heads to ensure alignment and execution.
Track progress against business goals, KPIs and strategic priorities, highlighting delays, risks and areas requiring management attention.
Identify critical issues, dependencies and bottlenecks and coordinate with relevant stakeholders for timely resolution.
Support the Director in prioritising initiatives, tracking commitments and ensuring accountability across teams.
Drive follow-ups on management decisions and strategic action points until closure.
Support business reviews, special projects and cross-functional initiatives assigned by the Director.
Project & Cross-Functional Coordination
Coordinate with various departments and follow up on key action points, deadlines and deliverables.
Track and monitor projects, initiatives and management decisions from planning through execution.
Assist in planning, monitoring and coordinating key business projects.
Ensure smooth flow of information between departments and timely closure of assigned tasks.
Maintain project and action trackers and provide regular status updates to the Director.
Process Improvement & Technology
Identify opportunities for process improvement, automation and use of new technologies.
Explore and leverage AI tools, automation and digital solutions to improve reporting, tracking and business processes.
Support implementation and adoption of new tools and systems where required.
Financial & Administrative Coordination
Review and coordinate invoices, approvals and related documentation.
Maintain trackers for expenses, approvals and other management requirements.
Coordinate with relevant teams to ensure timely completion of documentation and approvals.
Special Projects
Take ownership of ad-hoc assignments, business reviews and special projects as required by the Director.
Support the Director in research, analysis and preparation of information required for business decisions.
Required Skills & Qualifications
Graduate/Postgraduate in Business Administration, Management, Commerce, Engineering or a related field.
6+ years of experience in EA, Business Operations, Management Reporting, MIS, Business Analytics, Project Coordination or similar roles.
Strong MS Excel skills – Pivot Tables, XLOOKUP/VLOOKUP, dashboards, data analysis, etc.
Good analytical and problem-solving skills.
Strong coordination, follow-up and stakeholder management skills.
Good knowledge of PowerPoint and business presentations.
Comfortable working with AI tools, automation and latest digital technologies.
Strong written and verbal communication skills.
Ability to manage multiple priorities and work with minimal supervision.
Strong ownership, execution focus and attention to detail.
Ability to handle confidential information with professionalism and discretion.
Preferred Profile
The ideal candidate is analytical, proactive, technology-oriented and strong in execution, with the ability to understand business requirements, work with data, coordinate across multiple departments and independently drive tasks and projects to closure.
The candidate should have the maturity to work closely with senior management, identify priorities, highlight critical issues and ensure accountability and timely execution across functions.

Work arrangement
No