Account Supervisor

In order to guard against Phishing Scams, please see bottom of Job Description. No outside recruiters/headhunters.
Account Supervisor Job Description
The Account Supervisor (AS) is a brand champion, demonstrating strong ownership of the brand and keeping the focus on brand success. Often, an AS has toward mastering the following seven core competencies.
Client Relations
Develops and maintains harmonious client relationships
Has daily contact with the key client contacts
Ensures client is kept apprised of status of all jobs and ongoing progress
Ensures documentation and correspondence are issues promptly and accurately
Attends all client meetings/conventions/market research and handles timely follow-up
Delivers recommendations for programs, big ideas, and incremental income
Represents agency POV
Handles objections well and defends agency position/work
Acts as arbiter and solves problems as needed among the account team
Seeks opportunities to continually strengthen quality of client relations
Brand Championing
Ensure all members of the brand team keep focused on what’s best for the brand
Thoroughly understands the brand positioning
Challenges strategies, client direction, market research results, programs or ideas that are not aligned with the brand positioning
Ensures all strategies, creative, and tactics developed support the brand positioning
Continually seeks brand building opportunities/ways to overcome obstacles
Demonstrates passion for the brand and commitment to maximizing its success
Celebrates brand achievements with the team
Marketing/Strategic Savvy
Possesses an intimate knowledge of the market to which their brand belongs
Thoroughly understands the product and its performance
Analyzes and extracts pertinent findings/issues from all available marketing data
Understands the objectives and outcomes of common market research methodologies
Appropriately interprets market research data
Actively participates in strategic development
Develops or contributes to development of copy strategy/positioning
Ensures development of a strategic communications plan with alignment between issues, strategies programming
Understands and appropriately utilizes agency strategic tools
Creative/Branding
Leads creative and account teams in the development of breakthrough creatives
Ensures high quality agency output, reflective of consistently superior creative product
Contributes to the development of the creative product/campaign
Recognizes world-class creative and sells it persuasively
Constructively reviews creative to enhance its impact on building the brand
Manages objections to the creative product and ensures proper interpretation of client comments
Champions the creative product
Financial Acumen
Understands income sources and client compensation structure
Maintains financial control of all client work (estimates, jobs, fees, billing)
Manages client demands versus budget
Assists in financial control of account, both manpower utilization and profitability
Generates project lists for fee development and initiates fee development
Prepares forecasts and updates regularly
Identifies opportunities to realize incremental income
Team Building/Leadership
Spearheads preparation of strategic options, copy strategy and creative
Fosters teamwork and resolves conflict
Motivates brand team members to give optimum attention to all levels of detail
Provides clear direction and establishes expectations for subordinates
Delegates tasks as appropriate while ensuring quality meets agency standards
Evaluates performance of account team members and makes developmental recommendations
Demonstrates receptivity to developing managerial skills
Knows when to ask for help
Identifies and pursues new hire opportunities
Fundamentals
Client and brand knowledge
Advertising acumen
Excellent interpersonal and listening skills
Exercises good judgment
Works well with others; team player
Manages time well
Excellent verbal and written skills
Solid presentation skills
Professional conduct
Demonstrates passion for the brand and creative product
Our Recruitment Process
· Once you apply to one of VUE’S Open positions either via our Web site’s Career section https://vuehealth.bamboohr.com/careers/ or via Indeed.com, you will be able to upload your resume to our Applicant Tracking portal via BambooHR.
· After you submit your resume through this portal, you will receive an email back stating that we received your resume and that someone from VUE Health will be getting back to you if there is interest. Once a job is closed or filled, you will be notified as well.
· Unfortunately, there are many fraudulent phishing scams affecting companies like ours.
Please know:
o We will NEVER ask you to download DISCORD for an interview or any other application other than Zoom or Microsoft Teams.
o We will NEVER ask you to supply your banking information for payments during the interview process
o We will NEVER contact you with an email address with anything other than the domain @vuehealth.com. Anything else is NOT an authentic email. For example, careers@vuehealth.us is NOT an authentic email and is FRAUDULENT.
o We will always conduct an interview with a real representative from VUE Health with a real phone number and real @vuehealth.com email address.

Employment type
Full-Time

Work arrangement
No