Business Enablement Analyst

Mission Context
As part of a Salesforce Modernization Program, our client is looking for a Business Enablement Analyst to serve as the primary business liaison between Sales, Marketing, Client Engagement, IT, and the Salesforce implementation partner.
Missions
Serve as the primary liaison between business stakeholders, IT teams, and the Salesforce implementation partner
Represent the interests of Sales, Marketing, Revenue Operations, Customer Success, Client Engagement, and related business teams
Document current-state and future-state business processes
Assist with process redesign efforts associated with Salesforce modernization
Assist with gathering, documenting, prioritizing, and validating business requirements
Translate business needs into clear functional requirements and user stories
Review solution designs and provide business feedback
Support organizational change management activities throughout the program
Support adoption planning and readiness activities
Coordinate business training activities and end-user readiness efforts
Coordinate business participation in User Acceptance Testing (UAT)
Assist with test scenario development and business validation activities
Support deployment preparation, cutover readiness, hypercare, and post-go-live adoption efforts
Participate in governance meetings and steering committee preparations
Required Profile
15+ years of experience in Business Analysis, Business Enablement, Organizational Change, Revenue Operations, Sales Operations, Customer Success Operations, or related business-facing roles
Strong understanding of enterprise Sales and Marketing business processes
Experience supporting CRM, Salesforce, marketing automation, or customer lifecycle initiatives
Ability to work effectively with executive leaders, business stakeholders, technical teams, and third-party vendors
Excellent facilitation, communication, presentation, and relationship management skills
Experience gathering requirements and documenting business processes
Strong organizational and project coordination skills
Ability to influence without direct authority
Salesforce experience, particularly within Sales Cloud, Revenue Cloud, Marketing Cloud, or Customer Success environments
Experience supporting large-scale business transformation or modernization programs
Organizational Change Management (OCM) experience
Experience with customer journey mapping, lead-to-cash, quote-to-cash, marketing operations, renewals, customer success, or client engagement processes
Familiarity with Agile, Scrum, or hybrid project delivery methodologies
Additional Information
Contract Assignment: 6-12 Months
Location: Remote (USA or Canada based candidates)
Start Date: asap
Contract Type: Freelance/Contract

Work arrangement
Yes