Manager, Acquisition Strategy & Operations

About the Role
The Senior Acquisition Operations Manager will be a key leader within Uber’s global Acquisition Center of Excellence (CoE) in Delivery Commercial Operations (DCO), owning the end-to-end design and evolution of scalable acquisition processes across Uber’s Delivery business.
This role operates at the strategic intersection of process architecture, tooling strategy, and analytics. The individual will define future-state acquisition processes, set global standards, and use data and field insights to prioritize initiatives, inform investment decisions, and ensure acquisition health at scale.
The Acquisition CoE’s work spans three major areas of scope:
Lead Management (lead ingestion, qualification & enrichment, AI-based scoring, and allocation)
Opportunity Management (pipeline creation standards, opportunity lifecycle governance, stage definitions, and pipeline quality)
Deal Management (pricing workflows, approvals, discounting governance, and deal execution standards)
This role will own one or more of these domains and ensure tight integration across the end-to-end acquisition lifecycle.
What the Candidate Will DoFuture-State Process Architecture & Ownership
Own the future-state design for one or more acquisition domains (Lead, Opportunity, and/or Deal Management) within the end-to-end commercial lifecycle.
Define global process standards, principles, and guardrails while enabling regional flexibility.
Ensure strong integration, handoffs, and data continuity across acquisition stages.
Tooling Strategy & Business Requirements Leadership