Network Technician I- New Jersey/Delaware (On-site)

Who You Are
You are a detail-oriented and dependable Network Technician with hands-on experience staging, configuring, testing, and preparing electronic equipment for deployment. You are comfortable following technical instructions, wiring and labeling components, performing quality checks, and ensuring all equipment meets client and project requirements before shipment.
You work well in a fast-paced warehouse and configuration-center environment, collaborating with team members across different locations to meet deadlines and service-level commitments. You take initiative to troubleshoot issues, maintain accurate documentation, follow security and company policies, and support other departments when needed.
About The Role
We are seeking a dedicated and experienced Network Technician who is responsible for handling daily activities related to staging electronic equipment for advanced configuration and timeline-based project deployments.
This requires configuration to client specified requirements advancing the status of daily sales orders to successfully hit project and client committed service level agreements. This role requires collaboration with colleagues in our warehouse/configuration center and remote locations to ensure the quality and timely delivery of orders to our clients.
Must be based in the United States.
West Deptford, New Jersey (Current Facility)
New Castle, Delaware (Future Facility, Q4 2026)
Other responsibilities include:
Perform advanced configuration as specified, including:
Unboxing, inspecting, and setting up product for configuration or burn-in
Completing hardware and software configuration as detailed by work instructions
Following step-by-step instructions without error
Wiring, labeling, and configuration of electronic components, peripherals, infrastructure device(s) and/or computer equipment racks
Quality assurance checks and signoff to checklists
Breakdown and re-boxing to meet specified shipping requirements
Efficiently pack products as specified to meet client/project requirements
Notify appropriate party when configuration supplies or tools are needed
Investigate and resolve challenges as necessary
Assist in the creation of documentation for instructional use
Other duties as needed including assisting other departments in the warehouse
Complete ongoing security awareness training and comply with company policies to the requirements section
Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts
Other duties as assigned
Desired skills and experience:
Basic experience with or knowledge of Enterprise grade networking/security hardware (Cisco, Juniper, Palo Alto, etc.).
Ability to demonstrate a fundamental understanding of IP Networks, and/or a general ability to understand computer hardware