Sr. Quality Assurance Analyst

This is a Fully Remote Job
About Our Client:
The organization operates in the hair wellness industry, addressing hair thinning through clinically tested products that combine standardized vitamins, minerals, and natural ingredients. It serves customers by targeting multiple root causes of hair thinning with a patented formulation and is recommended by over 7,500 physicians and hair professionals, indicating a broad professional endorsement and reach.
About the Opportunity:
The SENIOR QUALITY ASSURANCE ANALYST role is focused on ensuring the quality and functionality of the company's website and eCommerce platform. This position is responsible for identifying and reporting bugs and usability issues, contributing to the delivery of reliable digital products that support the customer experience. It plays a critical role in maintaining high standards amid rapid feature changes and collaborates closely with cross-functional teams.
Responsibilities:
Manually test the website for functional, visual, copy, and usability issues in an adaptive Agile environment
Identify, report, and track bugs and defects using Jira
Collaborate with QA leads, product managers, and developers to resolve issues
Execute timely testing tasks based on priorities
Test the eCommerce site across desktop, mobile, and tablet devices and multiple browsers
Requirements:
Minimum 5 years of manual QA testing experience for websites and mobile apps in an eCommerce setting
Strong attention to detail and excellent oral and written communication skills
Proficiency with Jira and other QA/development tools
Solid understanding of Agile workflows and methodologies
Experience working with multidisciplinary development teams
Commitment to enhancing the customer experience
Knowledge of regression testing and Progressive Regression Mapping
Recent hands-on experience utilizing AI tools for test script creation, troubleshooting, result analysis, or testing efficiency improvements
Pay Range and Compensation Package:
Salary range: $110,000 to $125,000 USD annually
Benefits & Perks:
Fully remote work
Comprehensive medical, dental, and vision insurance including FSA program
401(k) plan with employer match
Quarterly bonus program
Flexible paid time off
Two company-wide daily wellness breaks
Free lunch provided twice weekly via delivery services
Monthly stipends for wellness, internet, and cell phone
Annual learning and development stipend
Free subscription to a meditation app
Free product subscription
Pet insurance discounts and benefits
Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.
Note:
TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.

Work arrangement
Yes