Relationship Manager (Cardiac & Medical Devices)

HOPS Healthcare is hiring on behalf of its group company Kali Medtech Private Limited, a fast-growing organization focused on building innovative medical technology solutions. Company Overview Kali MedTech Pvt. Ltd. (OOM) is a fast-growing health-tech company building smart, AI-powered solutions for cardiac monitoring. Our products include the OOM Patch, a wearable ECG device, and the OOM ECG Analyzer, a cloud platform that uses AI/ML to detect heart abnormalities and generate quick, accurate reports. We aim to make cardiac care simpler, smarter, and accessible by combining hardware innovation with intelligent software. With a young, dynamic team and a strong technology focus, we offer opportunities to work on cutting-edge healthcare products that impact real lives.
To know more : https://projectkmt.com/
Key Responsibilities
Build and maintain strong, long-term professional relationships with Cardiologists, Interventional Cardiologists, and key cardiac decisionmakers.
Act as the primary point of contact for hospitals, cardiac centers, clinics, institutions, and channel partners, ensuring a consistently high level of client satisfaction.
Leverage an existing network of cardiology professionals and healthcare institutions to generate qualified business opportunities.
Manage the complete client lifecycle, from onboarding, product demonstration, and evaluation through commercial closure, adoption, and ongoing account management.
Identify and develop new hospitals, cardiac centers, institutions, distributors, and strategic accounts.
Conduct product presentations, live demonstrations, clinical discussions, and user training for doctors and hospital staff.
Understand client needs and recommend suitable OOM solutions, working with clinical and technical teams to deliver them.
Drive account growth through repeat usage, upselling, cross-selling, and renewals.
Expand Kali MedTech's presence across assigned territories and contribute to nationwide expansion.
Achieve monthly, quarterly, and annual business targets and contribute significantly toward the company's growth goals.
Maintain accurate client records and pipelines and update CRM and reports regularly.
Monitor competitor activity, market trends, pricing, and customer requirements.
Represent the company at medical conferences, exhibitions, CMEs, and other healthcare events.
Collect client and market feedback and share actionable insights with the management, technical, and product teams.
Mandatory Requirements
Strong and active network of Cardiologists / Interventional Cardiologists is a key requirement.
Minimum 3 years of relevant experience in client-facing roles within medical devices, cardiac care, hospitals, diagnostics, or healthcare.
Proven track record of building client relationships and achieving business targets.
Strong understanding of the Indian healthcare and medical-device market.
Existing relationships with hospitals, cardiac centers, doctors, and healthcare institutions will be highly preferred.
Excellent communication, presentation, negotiation, and relationship-building skills.
Ability to independently generate leads and develop new accounts.
Willingness to travel extensively across India.
Education
Bachelor's degree in Life Sciences, Pharmacy, Biomedical Engineering, Healthcare Management, Business Administration, Marketing, or related field.
MBA/PGDM in Marketing, Business Management, or Healthcare Management will be an added advantage.

Work arrangement
Hybrid