Site Reliability Engineer

White Hat Gaming is a state-of-the-art iGaming platform providing a secure, scalable and flexible modular Casino and Sportsbook Player Account Management solution.
We offer operators choice, from our proprietary Player Account Management (PAM) to a full white-label solution. WHG provides market-leading content including Kambi Sportsbook, CRM tools, all payment options, and more than 3000 games from 120 leading games providers.
With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!
Summary:
As a Site Reliability Engineer, you will support our team and augment our existing development infrastructure by implementing the automation needed to streamline our pipeline.
Tooling includes Terraform, Kubernetes and AWS services.
This role is fully remote and reports to Ops Engineering Management.
Your day to day:
Helping administer our existing small collection of Linux servers. Over time, that will become a larger collection of EC2 instances
Helping look after our production Oracle + MySQL databases.
Working with our developers to improve and automate all our testing, deployment and monitoring processes
Writing and maintaining a variety of scripts as required. Most existing ones are in PHP
Diagnosing and helping fix production issues
Providing 3rd line technical support for tickets raised by customers and clients
Comfortable working in a fast-paced, growing company where priorities can vary and evolve
Proactive mindset, taking initiative rather than waiting for direction
Continuously seeking ways to improve processes and drive efficiency
What we are looking for:
A minimum of 5 years of experience deploying, monitoring, and troubleshooting large-scale distributed systems
Background in Linux administration
Scripting/programming knowledge of at least Unix shell scripting
Good networking understanding (TCP/IP, DNS, routing, firewalls, etc.)
Good understanding of technologies such as Apache, Nginx, Databases (relational and keyvalue), DNS servers, etc
Understanding of cloud-based infrastructures, such as AWS
Experience with systems for automating deployment, scaling, and management of containerized applications, such as Kubernetes
Experience with Terraform for infrastructure
Quick to learn and fast to adapt to changing environments
Excellent communication and documentation skills
Excellent troubleshooting and creative problem-solving abilities
Excellent communication and organizational skills in English
Nice to have:
Experience deploying and supporting multiple staging/dev environments
Experience in maintaining continuous integration and delivery pipelines with tools such as Argocd / CircleCI
Experience implementing, operating, and supporting open-source tools for network and security monitoring and management on Linux/Unix platforms
Experience with Postgres
Experience with security in AWS
How we approach things:
Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.
Results-Oriented Focus: We prioritise getting things done while supporting each other to reach both collective and individual goals.
Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
Global Team: We are truly a global team with people from various countries and cultures contributing to our success.
What we offer:
A remote and flexible working schedule.
Generous time off varied based on the country of residence.
Discretionary annual performance bonus
Training and other learning & development opportunities to support you through your career progression.
Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
Various well-being programmes and initiatives.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
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Work arrangement
Yes