Medical Receptionist

We are seeking a Medical Receptionist to join our healthcare team in Grosse Pointe Woods. As the first point of contact for our patients, you will play a crucial role in ensuring a positive and efficient experience for everyone who enters our facility.
Greet patients warmly and provide outstanding customer service
Manage patient scheduling and coordinate care from initial evaluation to discharge
Answer phone calls promptly and professionally
Perform data entry and maintain accurate electronic medical records
Verify and update patients' personal and financial information
Collect, post, and deposit patient payments
Manage incoming and outgoing correspondence, including faxes and emails
Maintain a clean and organized reception area
Assist with various administrative tasks as needed
Collaborate with medical staff to ensure smooth daily operations
Uphold patient confidentiality and adhere to HIPAA regulations
High school diploma or equivalent
Minimum of 1 year experience in a medical front office setting
Excellent verbal and written communication skills
Strong customer service orientation
Proficiency in Microsoft Office Suite, particularly Word and Excel
Experience with medical software and electronic health records systems (preferred)
Knowledge of medical terminology and HIPAA regulations
Exceptional organizational and time management skills
Ability to multitask effectively in a fast-paced environment
Detail-oriented with a high level of accuracy in work
Flexible availability to accommodate various shift schedules
Team player with a positive attitude
Professional appearance and demeanor

Employment type
Full-time

Work arrangement
No