Examiner- Claims

Proudly Canadian. Driven by Purpose. Rooted in Care.
Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.
Claims Examiner
The Claims Examiner will be a key member of the National Insurance Operations team, reporting to our Claims Manager. You will collaborate with partners and clients to resolve property and casualty claims.
Here Is What a Typical Day Looks Like
Securing telephone statements and details of damages from customers.
Review and interpret policy wordings and parameters to determine if coverage is in-force and triggered by the loss
Manage claims settlement process with independent adjusters, providing recommendations and direction for negotiation and settlement within authority provided by insurers
Perform in-house adjustment of claims within authority granted by provincial authorities and insurers
Set and maintain accurate loss and expense reserves based upon investigation and/or recommendations, including validating independent adjusters’ or insurers’ reserve calculations and advising of discrepancies
Perform business interruption calculations
Provide feedback to Underwriters, Risk Management, and Brokerage teams on claims frequency and physical hazards
Maintain and action abeyance files and payment schedules
Draft and distribute correspondence to insureds, insurers, third party claimants, adjusters and other industry members
The value you bring
General Insurance Level 2 License required (must obtain within 3 months of hire)
Working towards your CIP or CAIB preferred
Proven experience working with Claims in the insurance industry
Clear professional communication, both verbal and written
Knowledge of MS products including Word, Excel, Outlook
Role Details
Hours: Full-time 37.5 hours per week
Location: Remote options available in Canada
Compensation Range: $55,000 - $65,000
Requisition #: 83295
Current Vacancy: Yes
Why Western?
Western’s people‑first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.
Highlights Include
14 Paid Wellness Days, 3 weeks’ vacation, company‑matching savings programs, and 100% employer‑paid group benefits for eligible employees
Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.
Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact talent.acquisition@westernfg.ca or visit our Careers page.
Our Human‑First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (non‑AI), and all results are reviewed by our hiring team.
Ready to Apply?
If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.

Work arrangement
Yes