UX/UI Designer - Remote

REMOTE UX/UI Designer – Healthcare Portal Audit - Contract
Candidates requiring visa sponsorship now or in the future are NOT ELIGIBLE to apply for this opportunity.
C2C or 1099 not available for this opportunity!
Potential candidates will need to have the ability to work W2 on Prominent’ payroll during the contract period
About The Role
Prominent is hiring a contract UX/UI designer for a short audit of a healthcare provider web portal, starting October 27, 2026.
You will evaluate the current portal, identify where users struggle, and help shape a prioritized roadmap of improvements. You'll work alongside a Prominent solutions architect and engagement manager, and you'll present findings to the client at the end.
There is a high probability of follow-on implementation work immediately following this UX/UI audit.
What You'll Do
Perform a heuristic evaluation of the portal, covering navigation, clarity, error handling, consistency, and user control.
Walk through the highest-volume user tasks end to end to identify friction points, dead ends, and unnecessary steps.
Review the information architecture, including menu structure, labeling, and content organization.
Assess visual design and component consistency and identify where a design system or pattern library would help.
Evaluate forms, field validation, and error messaging.
Review how the portal performs across common browsers and screen sizes.
Review existing artifacts, such as the public website and end-user training material.
Turn findings into a prioritized backlog of enhancements, working with the solutions architect on feasibility.
Contribute to a final report and roadmap and help present findings to client stakeholders.
Required Qualifications
3+ years of UX/UI design experience, including at least one formal UX audit or heuristic evaluation of an existing product.
A portfolio that shows audit or redesign work on complex web applications, not just marketing sites.
Strong skills in task flow analysis and information architecture.
Ability to write clear, actionable findings and prioritize recommendations by impact and effort.
Comfort presenting to client stakeholders, including non-technical leaders.
Proficiency in Figma or a comparable design tool.
Availability for the full October 27 to December 8 window at 25–40 hours per week.
Nice to have
Experience with healthcare, insurance, Medicare, or other regulated-industry portals.
Experience designing for government or government-contractor systems.
Familiarity with Section 508 and WCAG 2.1 accessibility guidelines.
Experience with enterprise portal platforms or with document management integrations.
Background in design systems or component libraries.

Work arrangement
Yes