F&B Supervisor

SeasonalPalisades TahoeWe share the spirit of these legendary mountains with the world.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Job Summary: Contribute to the success of the restaurant/outlet by assisting manager in restaurant/outlet operations. Supervise activities and assist employees as directed by manager.
Applicants must be 18 years of age.
Hourly:
The base hourly pay range below represents the low and high end of the Palisades Tahoe Resort, LLC’s hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Palisades Tahoe Resort, LLC’s total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.
Base hourly pay range: $22- $32.14 per hour
A Great Job and Benefits to Match:
Free skiing + riding privileges to 17 iconic resorts including Palisades Tahoe, Mammoth Mountain, Steamboat, Solitude and more!
Healthcare options for both Seasonal & Year-Round employees
Generous discounts on outdoor gear, apparel, etc.
401(k) plan with generous company match
Free and discounted lift tickets
25%-50% discount at Food & Beverage locations at Palisades & Alpine
40% discount at Palisades Tahoe operated retail stores, including The North Face, Patagonia, Oakley, and more!
Employee Assistance Program (EAP)
Essential Job Responsibilities/Duties/Tasks include the following; other duties may be assigned:
Assist manager in supervising a team of 10-15 employees.
Assist in supervisory responsibilities such as interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Comply with Federal and California Labor law in all phases of the payroll and employment process; from hiring through termination, as well as all Company policies & procedures.
Enforce safety standards in accordance with company policies and procedures.
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Assist with creating schedule and assigning daily work, informing and training team members in all restaurant activities and operations
Monitor, observe and assist in evaluating team member performance
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
Manage and monitor product quality and service and satisfaction trends, evaluate and address issues and make improvements accordingly Assist in monitoring inventory and inventory control
Perform or assist subordinates in performing duties.
Competencies and Job Requirements:
Required:
Able to communicate effectively in writing and verbally across all levels of the organization.
Excellent organizational and problem solving skills with the ability to handle multiple tasks.
Able to establish and maintain effective working relationships and interact with others
Working knowledge of computers including MS Office (Word, Excel, Outlook, Access)
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, smell, and taste. Must be capable of walking or standing 95% or more of a normal 8 hour work shift. Must be capable of frequently carrying, lifting, pushing or pulling up to 50lbs. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perceptions and the ability to adjust focus.
Working Conditions:
Indoor/Outdoor: While performing the duties of this job, the employee will frequently exposed to outside weather conditions. The employee will frequently be exposed to extreme cold, wetness and/or humidity, and occasionally blizzards and extreme storm conditions.
Hazardous Materials/Noise: The noise level in the work place is usually loud. Occasional exposure to fumes, odors, and gases. Occasional exposure to dusts, mists and poor ventilation. Constant exposure to potential mechanical, electrical, burns and radiant energy hazards. Occasional exposure to toxic, caustic chemical hazards.
Equipment Used in Job: Varies
Education and Experience:
Required:
High School Diploma or GED
Two years experience in F&B operations, as well as knowledge of service standards, experience in a resort facility, high volume production operation related experience and/or training; or equivalent combination of education and experience
One year supervisory experience
Preferred
Bachelor’s Degree
A Motor Vehicle Record review may be required as part of your job.
For information on Alterra Mountain Company’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at www.alterramtnco.com/social-responsibility. Among other resources, Alterra has Employee Resource Groups to support the BIPOC (Black, Indigenous, and people of color), disability, LGBTQIA2S+, and women communities within our workforce.