Live opening · Posted 14 days ago

Customer Support Executive

LeadAssist · Kochi, Kerala, India (On-site)
Linkedin No
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At a glance

The key details from the original listing.

Posted 14 days ago
CompanyLeadAssist
LocationKochi, Kerala, India (On-site)
Work modeNo
SkillsCustomer Support
SourceLinkedin
ListedPosted 14 days ago

About the role

Description supplied by the original job listing.

CUSTOMER SUPPORT EXECUTIVE INTERN
Location: Kerala, India
Job Type: Internship
Experience Level: Entry Level
Workplace Type: On-site
Stipend: ₹10,000-15,000 per month
About the Role:
We are looking for a motivated and friendly Customer Support Executive Intern to join our team. This is an opportunity for students, fresh graduates, and aspiring customer support professionals to gain hands-on experience in customer communication and support operations.
You will work closely with our team and gain practical experience in handling customer queries, follow-ups, issue resolution, and day-to-day customer support activities.
Key Responsibilities:
• Respond to customer queries through calls, emails, chats, or other communication channels
• Understand customer requirements and provide appropriate assistance
• Handle customer questions and concerns in a professional manner
• Follow up with customers when required
• Assist in resolving customer issues and escalate complex matters to the appropriate team
• Maintain a positive and professional customer experience
• Complete assigned support tasks within given timelines
Requirements:
• Good verbal and written communication skills
• Good English-speaking skills and the ability to communicate clearly with customers
• Basic computer knowledge
• Good listening and problem-solving skills
• Positive and customer-friendly attitude
• Freshers and students are welcome to apply
Who Can Apply:
• Students pursuing a degree or diploma in any relevant field
• Recent graduates looking to start their career in customer support
• Candidates with good communication and interpersonal skills
• Freshers with a willingness to learn are encouraged to apply
What We Offer:
• Hands-on experience in customer support and communication
• Training and guidance from the team
• Exposure to real customer interactions and support processes
• Opportunity to develop professional communication skills
• Professional growth and learning opportunities
• Certificate/experience letter as applicable
• Potential opportunity for a full-time position based on performance
Location:
This opportunity is open to candidates based in Kerala, India.
If you are a good communicator, enjoy interacting with people, and are looking for an opportunity to develop your customer support skills through practical experience, we encourage you to apply.

Work arrangement
No

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