SCM - Strategic Operations

Company: Miko (RN Chidakashi Technologies Pvt. Ltd.)
Location: Mumbai, India
Function: Operations
Reports to: COO
About Miko
Miko is a consumer robotics company on a mission to bring AI-powered companions into homes around the world. Our products blend advanced robotics, AI, and content to create meaningful interactions for children. As we scale globally, building a resilient, cost-efficient supply chain is central to our growth.
Role Overview
We're looking for a sharp, hands-on sourcing and supply chain leader to own end-to-end procurement and supply chain operations for Miko's hardware products. This is a senior leadership role — you'll shape strategy, manage critical supplier relationships, and ensure uninterrupted supply to support global production and retail commitments, including oversight of inbound freight and delivery to distribution partners.
What You'll Own:
Sourcing & Supplier Management
Lead strategic sourcing for all hardware components — electronics, motors, plastics, packaging, and finished goods — across a global supplier base (primarily Asia)
Negotiate contracts, pricing, MOQs, and payment terms with suppliers
Build and maintain a diversified supplier ecosystem; identify and qualify alternates to reduce single-source risk
Own supplier performance through KPIs: OTD, quality, cost trends, and responsiveness
Supply Chain Planning
Own demand planning, inventory management, and procurement scheduling aligned to production and launch calendars
Partner with product, engineering, and sales teams to translate forecasts into accurate procurement plans
Maintain safety stock and buffer strategies for high-risk or long-lead components
Drive lead time reduction and working capital optimization across the supply base
Logistics Coordination
Oversee inbound freight from Asia factories — freight forwarder relationships, shipment tracking, and cost management
Coordinate outbound delivery to 3PLs and retail distribution partners, including key accounts
Team & Stakeholder Leadership
Lead and mentor the sourcing and supply chain team
Collaborate cross-functionally with engineering, finance, and retail account teams
Report supply chain health, risks, and cost performance to leadership regularly
What We're Looking For
8–15 years across sourcing and supply chain, with at least 4 years in a leadership role
Background in consumer electronics, hardware, or robotics strongly preferred
Proven experience managing supplier relationships in China or Southeast Asia
Working knowledge of international freight, Incoterms, and landed cost — enough to manage forwarder relationships and flag risks
Strong commercial acumen — experienced in contract negotiation and cost modeling
Data-driven decision-making
Operates well in a fast-paced, startup-scale environment — bias for action, high ownership
Nice to Have
Experience managing supply chains for retail-distributed hardware products
Prior exposure to cost-down programs on electromechanical or PCB-heavy products
Familiarity with trade compliance across US, EU, and India lanes
Benefits:
Flexible schedule
Health insurance
Paid time off

Work arrangement
No