General Manager, Oceania

INNERGY is the platform for the joinery industry — cloud ERP, CAD/CAM and shop-drawings services for the joinery and cabinetry manufacturers who build the casework, wall panels and fixtures inside the buildings you use every day. We’re specialists, not generalists: we replace the QuickBooks, Excel, AutoCAD and email stack most shops run on. Today that’s 520+ ERP customers and 1,800+ CAD/CAM customers, with ~25% of those within the Oceania region.
The Regional Director, Oceania role is accountable for owning the strategy, the customers, and the commercial results in the region.
This is a matrix role. The Sales, Account Management, Marketing, Customer Success and Support people serving Oceania report solid-line to their global functional leaders and dotted-line to you. You set the regional agenda and deliver it through influence and credibility rather than the org chart.
Responsibilities
Commercial
Own the Oceania number — new business, expansion and retention
Set regional strategy, the operating plan and segment focus; decide which parts of the AU/NZ joinery market we serve and which we don’t
Own the regional budget and deliver a forecast leadership can plan against
Own regional contribution margin — revenue, direct costs and the local cost base
Operational
Build and run the regional operating rhythm: pipeline reviews, account planning, escalation handling, and the cadence that keeps four functions aligned
In partnership with Sales Leadership, drive pipeline health, forecast accuracy and deal strategy on the deals that matter
Drive time-to-value, adoption, renewal and support quality for every AU/NZ customer
Solve the time zone gap between the regional customer base and US-based support
People and Influence
Shape hiring profiles, participate in the recruiting, interviewing, and hiring of regional teammates, and contribute to performance conversations alongside functional managers
Earn the trust and cooperation of global functional leaders; escalate cleanly when alignment fails
Build what it means to work at INNERGY in this market
Market and Company
Represent INNERGY in-region: Education, associations, industry events, partnerships and the local narrative
Serve as Oceania’s voice into product and leadership on what’s different here and what we need to win
Operational fluency in joinery, manufacturing, construction tech or building products — credible with shop owners on margins, throughput and why the estimate was wrong
Experience running a complex B2B software business: long cycles, multiple stakeholders, implementation-heavy products
Prior ownership of a regional business or P&L, not just a quota
Demonstrated results delivered through a matrix — accountable for outcomes owned by people who didn’t report to you, with a specific example they can walk through
Exposure to both sales and post-sale functions
Commercial judgment to decline bad-fit business and explain why
Based in AEST/AEDT or NZST; legal right to work in Australia or New Zealand
Willing to travel ~40% in-region plus 1–2 US trips per year
Existing network in AU/NZ joinery, construction or manufacturing
Experience representing a region for an offshore-headquartered company

Employment type
Full-time

Work arrangement
Yes