Live opening · Posted 23 days ago
Business Process Outsourcing Manager
HRassistance · Mumbai, Maharashtra, India (On-site)
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At a glance
The key details from the original listing.
CompanyHRassistance
LocationMumbai, Maharashtra, India (On-site)
Work modeNo
Source
Linkedin
ListedPosted 23 days ago
About the role
Description supplied by the original job listing.
Our client is a leading name in K-12 education industry and operates Pan India chain of schools and Preschools.
They are hiring for a Deputy Manager for their call centre to be based out of Mumbai.
Designation : Deputy Manager - Call Centre
Location : Santacruz, Mumbai
1. 6–10 years of experience in a BPO/Voice Contact Center environment.
2. Experience in managing a team of Call Center/Voice Contact Center agents.
3. Should have experience handling inbound & outbound calls and managing day-to-day call center operations.
4. Strong analytical skills with proficiency in Excel, PowerPoint and other computer applications..
5. Excellent communication, multitasking, data analysis and operational excellence skills.
6. Strong accountability, collaboration, attention to detail and logical/analytical thinking.
7. Education/Ed-Tech BPO experience is preferred/desirable.
Work arrangement
No
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