Sales Development Representative

Role: Sales Development Representative
Location: India/Remote
Employment Type: FTE
Job Description:
About the Role
Ideahelix is looking for a dynamic and results-driven IT Sales Executive to join our growing sales team. The ideal candidate should have strong experience in end-to-end IT sales, with exposure to SaaS/Product Sales and a proven ability to generate new business while maintaining strong relationships with existing customers.
Candidates with Salesforce selling experience will be highly preferred, although it is not mandatory.
Key Responsibilities
Manage the end-to-end sales cycle, from lead generation and prospecting to negotiation, closure, and relationship management.
Generate new business through cold calling, email outreach, networking, referrals, and other lead-generation channels.
Identify potential customers, understand their business requirements, and present relevant IT/SaaS solutions.
Build and maintain strong relationships with existing customers while identifying opportunities for upselling and cross-selling.
Develop and maintain relationships with new prospects and decision-makers.
Conduct product/service presentations, discussions, and commercial negotiations with prospective clients.
Achieve assigned sales targets, revenue goals, and business development objectives.
Maintain accurate records of leads, opportunities, client interactions, and sales activities in CRM/tools.
Work closely with internal recruitment, delivery, and leadership teams to ensure smooth transition from sales to delivery.
Stay updated on IT services, SaaS solutions, Salesforce ecosystem, and relevant market trends.
Participate in regular sales reviews and contribute to developing effective sales strategies.
Required Skills & Qualifications
3–7 years of experience in IT Sales, Technology Sales, SaaS Sales, Software Sales, or related B2B sales.
Strong experience in end-to-end sales and business development.
Hands-on experience with lead generation and cold calling.
Experience selling SaaS, software, IT services, or technology solutions.
Salesforce sales experience is highly preferred but not mandatory.
Strong communication, presentation, negotiation, and relationship-building skills.
Ability to independently identify prospects and convert them into customers.
Strong customer-focused approach with excellent interpersonal skills.
Ability to work effectively as part of a team and collaborate with cross-functional stakeholders.
Positive attitude, professional approach, and strong ownership of responsibilities.
Willingness to work in US hours.
Candidates who can join immediately or within 15 days will be preferred.
What We Are Looking For
We are looking for someone who is:
Sales-driven and target-oriented
Strong in communication and relationship management
Proactive in lead generation and business development
Comfortable with cold calling and client interactions
A strong team player with a positive attitude
Willing to take ownership and work independently
Comfortable working with US-based clients and US working hours
Note: While the preferred experience range is 3–7 years, senior candidates with strong IT/SaaS sales experience and a compelling profile may also be considered.

Work arrangement
Yes