Quality Management Specialist

About the Role
We are looking for a motivated and detail-oriented Quality Management Specialist to lead the implementation of the ISO 9001 quality management system (QMS) within our organization. You will play a key role in helping the company achieve and maintain certification, driving continuous improvement, and embedding a culture of quality across all departments.
Key Responsibilities
Lead implementation of the ISO 9001:2015 Quality Management System.
Conduct a gap analysis to assess current processes against ISO 9001 requirements.
Develop, document, and update quality policies, procedures, and work instructions.
Coordinate
internal audits and support external certification audits.
Train employees and department heads on ISO 9001 requirements and quality best practices.
Monitor key quality indicators (KPIs) and drive corrective/preventive actions.
Manage non-conformities, risk
assessments, and continuous
improvement initiatives.
Serve as the main point of contact with the certification body (e.g., a NABCB-accredited certifier or an international body such as Bureau Veritas, TÜV, DNV, or BSI operating in India).
Ensure ongoing compliance and prepare the organization for surveillance and recertification audits.
Promote a culture of quality and process ownership across teams.
Required Qualifications
Bachelor's degree (B.E./B.Tech) or equivalent in, Quality Management System
Proven experience (2–5 years, adjust as needed) in ISO 9001 implementation or quality management
Solid understanding of ISO 9001:2015 requirements and quality management principles.
Demonstrated experience having successfully led another company in India through initial ISO 9001 certification (not just maintaining an existing certification).
Experience conducting internal audits (ISO 9001 Lead Auditor certification, e.g., from NABCB/IRCA/BSI, is a strong plus).
Strong analytical, organizational, and problem-solving skills.
Excellent communication skills in English, with the ability to train and influence stakeholders at all levels.
Proficiency in quality tools (e.g., PDCA, root cause analysis, process mapping).

Employment type
Full-Time

Work arrangement
No