UX Researcher

SEARGIN IS HIRING!
As a dynamic multinational tech company operating in 50 countries, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions supporting advanced AI initiatives, financial analytics, and enterprise-scale digital transformation across global organisations.
About the role
We are seeking a Senior UX Researcher to act as an expert practitioner for our product discovery and design initiatives. The ideal candidate must possess 3–5 years of hands-on experience in user research, usability testing, and product strategy, demonstrating complete autonomy in planning, executing, and synthesizing mixed-methods research. Embedded in our product team, you will focus on execution and delivery: turning user needs into actionable product recommendations and collaborating closely with design and product teams.
Qualifications & Experience
Overall Experience:
3–5 years of dedicated hands-on experience in User Research,
Usability Testing, or Product Design Research within digital platforms.
Domain Plus:
Prior experience conducting research within Data, Analytics, AI-driven products, or complex system migration projects is highly desirable.
Mixed-Methods Expertise:
Solid proficiency in both qualitative methodologies (in-depth interviews, usability testing, field studies) and quantitative tools (surveys, card sorting, basic product analytics).
Agile Product Integration:
Proven experience embedding research insights directly into fast-paced, agile product development cycles.
Autonomy Requirement:
Proven ability to operate independently - taking ownership of research projects from brief to presentation without needing daily technical supervision.
Strong Communication:
Excellent storytelling and presentation skills to effectively communicate research findings and rationale to cross-functional stakeholders.
Personal Attributes User-first advocate with a strong passion for accessibility, design ethics, and research integrity.
Proactive problem-solver who enjoys turning ambiguous product questions into structured research plans.
Strong empathy balanced with analytical rigor when interpreting user behaviors and data trends.
Practical, hands-on mindset focused on driving real product impact rather than purely theoretical research.
Key Senior Responsibilities
Execute End-to-End Research: Plan, scope, and conduct generative, evaluative, qualitative, and quantitative research across complex product features.
Synthesize Insights: Translate raw qualitative feedback and quantitative behavioral data into clear, actionable recommendations for product and design teams.
Continuous Discovery: Integrate regular usability testing, user interviews, and field research into agile sprint cycles.
Cross-Functional Collaboration: Partner closely with Product Managers, UX/UI Designers, and Engineers early in the product life cycle to align business goals with user needs.
Track UX Performance: Apply key usability metrics (e.g., System Usability Scale, task success rates, time-on-task) to measure design impact over time.
Simplify Complex Journeys: Audit existing user flows to identify friction points, reduce cognitive load, and advocate for seamless user journeys.
Join our Workforce Adoption, Change, Experience team to drive and execute user research strategies across our product portfolio. The Senior UX Researcher role bridges human-centered design, product strategy, and actionable behavioral insights to deliver intuitive, high-impact digital experiences for our global users.
Contact: zuzanna.misiejuk@seargin.com
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To learn more about Seargin, please visit our web page: www.seargin.com

Work arrangement
Yes