Payment Lifecycle Specialist

Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.
As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities
Transaction processing and performing due diligence
Adopt best practices by partnering with other transaction processing teams
Work closely within the team to ensure all the daily activities and checklists are completed
Escalate issues and challenges on time
Actively participate in new projects
Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
Identify and escalate issues in a prompt and timely manner which may impact service
Strengthen and monitor control environment
Ensure all deliverables are completed correctly and issued to clients per timetable
Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules
Required qualifications, capabilities, and skills
Bachelor’s or Master’s degree
Good fresher candidates with Finance understanding of Payments in International markets can be considered
Experience in back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector for a year
Excellent written and oral communication skills
Strong PC skills, including knowledge of Microsoft Office Suite
Should be flexible across APAC/EMEA/WHEM shift and weekend as required to support the client.
Preferred qualifications, capabilities, and skills
Experience with Sanctions, Screening, Due diligence, International Payment Processing Operations, AML-KYC, preferred
Working knowledge of SWIFT and international payment conventions and practices is preferred
Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence