Hiring Telecaller Counselor BDE HR Recruiter

Company Description CertED Technologies is a forward-thinking organization delivering end-to-end solutions in talent acquisition, corporate and technical training, software development, and CSR project implementation. Guided by the motto “Search | Connect | Engage,” the company focuses on aligning industry needs with human potential through innovation, skill-building, and technology integration. Its core services include custom software development, fresher hiring and staffing, product prototyping, UI/UX and front-end development, and institutional consulting. CertED Technologies also specializes in high-demand skills such as full stack development, data science and AI, cloud and DevOps, digital marketing, and business development. The head office is located in Gwalior, Madhya Pradesh, and the company serves a diverse range of corporate and academic clients.
Role Description This is a full-time, on-site role based in Gwalior for a Hiring Telecaller Counselor / BDE / HR Recruiter. The role involves making outbound and inbound calls to candidates and clients, explaining job opportunities and training programs, and guiding applicants through the recruitment and counseling process. Daily responsibilities include sourcing profiles, screening and shortlisting candidates, scheduling and coordinating interviews, maintaining accurate records in recruitment databases, and following up to ensure smooth onboarding. The position also includes supporting business development activities by engaging with corporate clients, sharing service offerings, and contributing to talent acquisition strategies. Collaboration with internal teams for reporting, meeting hiring targets, and providing a positive candidate experience is a key part of the role.
Qualifications
Candidates should possess strong communication and interpersonal skills, including clear telephone etiquette, active listening, and the ability to counsel and build rapport with candidates and clients.
Candidates should possess HR and recruitment-related skills such as candidate sourcing, screening, interview coordination, and follow-up for selection and onboarding.
Candidates should possess business development and client engagement skills, including lead follow-up, basic negotiation, and relationship management to support corporate hiring and training services.
Candidates should possess basic computer and documentation skills, including proficiency in office productivity tools, maintaining databases or spreadsheets, and accurate record-keeping.
Candidates should ideally have a bachelor’s degree in any discipline, with prior experience in telecalling, counseling, HR recruitment, or staffing considered an advantage.
Candidates should demonstrate the ability to work on-site in Gwalior, meet targets, manage time effectively, and adapt to fast-paced corporate environments.

Work arrangement
No