Financial Counselor (40 hours per week) #4458

Monday–Friday | 8:00 AM–4:30 PM
Position Summary:
Responsible for insurance verification, referral management, authorization management, and precertification on all inpatient accounts. The financial counselor acts as a liaison between RAMC scheduling departments, Case managers, Revenue Cycle, patients, provider's offices and insurance carriers. Provides exemplary customer service in managing all aspects of patient accounts. Collects appropriate monies, notifies patients/provider office staff of hospital billing policies and services. Performs other duties as assigned.
Job Relationships:
Reports to the Preauthorization Coordinator Lead; collaborates with other Revenue Cycle employees, and other employees throughout the medical center.
Qualifications:
High school diploma or equivalent required
Three years of experience in a hospital business office, claims filing, medical terminology, or a related area preferred
Previous hospital insurance experience preferred
Strong mathematical and basic computer skills
Excellent customer service and communication skills
Strong attention to detail and ability to manage multiple priorities
Special Knowledge, Skills and Abilities:
Mathematical ability required.
Basic computer knowledge.
Excellent customer service skills.
Ability to use photocopier, 10-key calculator, personal computer, and fax machine.
Why Join RAMC?
Reedsburg Area Medical Center is nationally ranked as one of the Best Places to Work in Healthcare. We offer a supportive work environment and a comprehensive benefits package for employees working 24+ hours per week.
Our Benefits Include:
Health, dental, and vision
Employer-paid life, disability, and wellness programs
401(k) with match
PTO, holiday pay, and shift/weekend differentials
Employee wellness perks like free fitness classes and massage discounts
Recognition programs, fun team activities, and employee appreciation events

Employment type
Benefits Eligible

Work arrangement
No