Manager, Procurement Operations

Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plan clients across the country. Deployed by over 85 health plans, including many of the top 20, and representing more than 270 million lives, Machinify brings together a fully configurable and content-rich, AI-powered platform along with best-in-class expertise. We’re constantly reimagining what’s possible in our industry, creating disruptively simple, powerfully clear ways to maximize financial outcomes and drive down healthcare costs.
About the Role
As Manager, Procurement Operations, you will help run and continuously improve the end-to-end procurement operating model — the processes, systems, policies, and reporting that allow the business to source, buy, and manage suppliers at scale. This is both a hands-on delivery role and a process-ownership role: you will support the design of how sourcing, procure-to-pay, contract management, and supplier management fit together, then do the work that makes it real.
You will work with a small team of procurement teammates and serve as the day-to-day owner of the procurement technology stack, data quality, and reporting layer that give the business visibility and control over external spend. You will work closely with Sourcing, Finance, Legal, IT, Risk, and business stakeholders to keep priorities aligned, resolve issues, and turn fragmented processes into consistent, well-documented practice.
This is a highly collaborative role for someone who thrives in fast-moving environments, brings structure to ambiguity, and is equally comfortable running a working session, maintaining a project plan, and rolling up their sleeves to move initiatives forward.
Key Responsibilities:
Governance & Operating Model
Maintain the procurement governance framework — policies, standards, process documentation, and controls — and keep it current as the business evolves.
Document and administer the procurement operating model, including consistent roles, workflows, SLAs, and alignment.
Maintain the procurement policy set, including sourcing thresholds, delegation of authority, contract requirements, supplier onboarding standards, and compliance controls.
Drive adoption of standard sourcing, supplier management, and inventory processes across business units and regions, building an AI-first operating model
Partner with Legal, Finance, Risk, InfoSec, and Audit to ensure adherence to regulatory, contractual, and financial governance requirements.
Run the governance and operating rhythms: project reviews, status reporting, issue escalation, and decision tracking.
Prepare quarterly business review materials and publish procurement scorecards.
Transformation & Program Delivery
Help build and maintain the source-to-pay transformation roadmap — capturing priorities, sequencing, dependencies, and business cases aligned to strategic objectives.
Manage workstreams within cross-functional transformation programs spanning strategic sourcing, P2P, extended workforce, T&E, corporate card, risk, and procurement systems.
Partner with procurement verticals to accelerate execution — helping teams define problems, structure workstreams, and move projects from idea to implementation.
Support post-merger integration activities — supplier and contract rationalization, spend baselining, policy and process harmonization, and system consolidation — to capture synergies and bring acquired entities onto the standard procurement operating model.
Execute sourcing and contracting projects as needed — running competitive bid events, supporting negotiations, and driving contracts through review, approval, and execution to keep business priorities moving.
Prepare clear status updates and leadership-ready reporting that translate program detail into progress, risks, decisions needed, and outcomes.
Process Excellence & Continuous Improvement
Perform end-to-end process mapping, optimization, and automation across intake, requisitioning, sourcing, contracting, purchasing, receiving, invoicing, inventory, and supplier management.
Identify opportunities to streamline processes, improve user experience, strengthen controls, and scale operations through automation, analytics, and AI.
Digital Enablement, Data & Reporting
Support adoption of AI-enabled procurement capabilities — intelligent document processing, predictive analytics, conversational interfaces, risk monitoring, and automated workflow optimization.
Help configure and scale workflow automation to streamline intake, routing, approvals, exception handling, and cross-functional collaboration.
Deliver insights using advanced analytics, forecasting, predictive models, and BI tools.
Maintain the savings tracking methodology, baselines, Finance validation, and performance reporting.