Client Delivery & Account Manager (Agile/Scrum)

Client Delivery and Account Manager (Agile/Scrum)
Onsite: Surat
Remote: Available
Budget: ₹8 LPA to ₹10 LPA
Immediate Joiners Preferred
Key Responsibilities
Client Management: Build and maintain strong relationships with clients to ensure their needs are met and exceeded.
Project Delivery: Oversee project delivery, ensuring alignment with Agile principles and Scrum practices.
Team Coordination: Collaborate with cross-functional teams to ensure timely and successful project execution.
Performance Tracking: Monitor project performance and implement improvements as necessary to enhance client satisfaction.
Communication: Effectively communicate project status, updates, and challenges to clients and internal stakeholders.
Problem Solving: Identify potential issues and proactively address them to ensure smooth delivery.
Core Skills
What We're Looking For
IT Project Management: Strong experience in IT project management and Agile delivery frameworks.
Scrum Expertise: Hands-on expertise in Scrum methodology and Agile practices.
Technical Knowledge: Solid understanding of SDLC, DevOps, and cloud-based environments.
Tool Proficiency: Proficiency with tools such as Jira, Confluence, Azure DevOps, or similar.
Consultative Approach: Consultative, commercially-minded approach to client conversations — comfortable discussing scope, renewals, and growth, not just delivery status.
Functional Strengths
Multi-Project Management: Ability to manage multiple projects/accounts simultaneously.
Leadership Skills: Strong leadership, problem-solving, and decision-making skills.
Communication Skills: Excellent communication, stakeholder management, and reporting abilities.
Business Orientation: Consultative selling and business-value orientation.
Experience & Qualifications
Experience: 4+ years of experience in IT project management.
Agile/Scrum Experience: Proven experience working in Agile/Scrum environments.
Team Management: Experience managing distributed or cross-functional teams.
Client Relationship Management: Experience owning client relationships, renewals, or account growth is a strong plus.
Industry Exposure: Prior exposure to IT services, fintech, SaaS, or digital platforms is preferred.
Skills: client delivery,it project management,project,scrum,it,project management,agile,management

Work arrangement
Yes