Junior NodeJS Developer

Responsibilities
Develop, configure, and maintain conversational chatbot flows using the Microsoft Bot Framework and various Microsoft Azure services, ensuring a smooth and engaging user experience.
Design and implement conversational experiences based on business requirements, including dialogue flows, intents, entities, prompts, and fallback scenarios.
Develop, integrate, and optimize Natural Language Understanding (NLU) models to improve the chatbot’s ability to understand user intent, context, and variations in conversational inputs.
Continuously monitor and enhance NLU performance by analyzing user interactions, identifying gaps, and improving intents, entities, and conversational responses.
Develop and maintain back-end services using Node.js, ensuring efficient, scalable, and maintainable application components that support chatbot functionality.
Integrate chatbot solutions with internal and external systems using REST APIs, third-party services, and enterprise applications.
Design and implement API integrations to enable the chatbot to retrieve, process, and exchange information with various systems in real time.
Write, optimize, and maintain SQL queries for retrieving and managing data required by chatbot and back-end services.
Work closely with business analysts, product owners, developers, and other technical stakeholders to understand requirements and translate them into effective conversational solutions.
Participate actively in Agile development practices, including daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
Collaborate with cross-functional teams throughout the development lifecycle to ensure chatbot features are delivered according to business and technical requirements.
Perform testing, troubleshooting, and debugging of chatbot functionalities, APIs, integrations, and back-end services to identify and resolve issues efficiently.
Conduct end-to-end testing of chatbot conversations and API integrations to ensure accuracy, reliability, and a consistent user experience.
Investigate production issues and technical defects, perform root cause analysis, and implement appropriate corrective and preventive actions.
Monitor chatbot performance and user interactions, identifying opportunities to improve response accuracy, system performance, and overall conversational experience.
Follow software development best practices, including version control, clean coding, documentation, testing, and code reviews.
Contribute to technical documentation covering chatbot flows, API integrations, NLU models, configurations, and system components.
Stay up to date with developments in Conversational AI, Microsoft Bot Framework, Azure, NLU, Node.js, and related technologies, and contribute ideas for improving the chatbot platform and development practices.

Work arrangement
No