Live opening · Posted 16 days ago

Support Operations Senior Manager

dailywire · Nashville, TN
Lever No
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At a glance

The key details from the original listing.

Posted 16 days ago
Companydailywire
LocationNashville, TN
Work modeNo
SourceLever
ListedPosted 16 days ago

About the role

Description supplied by the original job listing.

The Daily Wire is looking for a customer support leader to oversee support operations and deliver a high-quality subscriber experience. In this role, you’ll lead team performance and service delivery while directly managing Zendesk, reporting, automation, and AI-enabled support tools. You’ll drive improvements that help agents work more effectively, reduce recurring customer issues, and strengthen subscriber satisfaction while keeping support operations aligned with company priorities

Work arrangement
No

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