Live opening · Posted 10 days ago
The key details from the original listing.
Description supplied by the original job listing.
Employment Type: Seasonal
Experience: Fresher or 6+ months in Healthcare BPO/Customer Service
Work Mode: Work from Office
Shift: Rotational Night Shift
Requirements
Typing speed: 28+ WPM with 98% accuracy
Strong English communication skills (B1H or above)
Basic knowledge of US Healthcare processes preferred
Good attention to detail and customer service skills
MS Office and CRM knowledge is an added advantage
Key Responsibilities
Handle inbound/outbound calls related to patient care, pharmacy support, grievances, and appeals
Provide accurate and empathetic customer support
Maintain timely and accurate documentation
Collaborate with internal teams for issue resolution
Adhere to HIPAA and healthcare compliance standards
Work arrangement
No
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