Commercial Service Technician III

Welcome!
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Under minimal supervision, performs diagnostic and service work on commercial (5+ tons) HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
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Why Join Engineering Excellence?
You’re not just taking another Commercial HVAC job. You’re joining a company that invests in your success, values your expertise, and gives you the tools to build a long-term career.‎
What you’ll enjoy:
Competitive pay: $25.10 to $48.56 hourly (based on experience)
Lucrative incentive plan included
Comprehensive medical, dental, and vision insurance
401(k) with company benefits to help you plan for the future
Paid Time Off because work life balance matters
Ongoing training and career development with opportunities to advance
A team that values safety, quality workmanship, and supporting one another
Key Responsibilities:
Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.
Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
Perform start-ups on air conditioning as required.
Responsible for delivery and removal of equipment needed to complete service work.
Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
Handle customer concerns, questions or problems in an effective manner.
Prepare material requisition forms to ensure proper truck stock levels.
Other duties include performing maintenance on equipment, servicing and/or cleaning
IAQ products, soldering, welding, brazing, and performing minor field fabrication.
Qualifications/Skills:
The qualified candidate must have a high school diploma or equivalent.
A license in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License) with
Refrigeration license (313A License) preferred.
A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
Proven mechanical aptitude and experience in the commercial HVAC field.
Able to operate all necessary tools and equipment to perform various projects.
Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
Demonstrated commitment to the delivery of customer-focused service.
Must be able to read and interpret drawings, blueprints, and production diagrams.
The ability to work overtime and weekend hours as required.
The successful incumbent must be able to meet the minimum requirements for our background check criteria.
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Minimum Experience: 4+ years Minimum Education: High School Diploma/GED
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The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Engineering Excellence.
Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com