Senior PMT

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Senior PMT
Overview
Responsible for developing inspiring platform/product visions, derived from business needs, market opportunities, and technology trends
Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap
Works with Technical Program Managers, Developers, UX designers, and internal customers to define the details behind the business requirements
Collects and shares user stories with engineering teams
Acts as the voice of the business customer and accountable for the platform services
Identifies gaps and charters new platform capabilities as required
Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product
Compares features for competitive review to inform prioritization within a platform product release
Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
Contributes near-term input (quarterly) for the platform product portfolio and roadmap
Makes trade-off decisions on platform product features
Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests
Exhibits expertise within platform feature area and coordinates with interdependent teams
Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
Continuously monitors feature development at the feature level
Reviews product demo with the development team against acceptance criteria for the feature set
Prepares launches and monitors platform performances, adoption, and operational health for feature sets
Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
Take a first stab at customer impacting problems or investigations
Keep a tab on open vulnerabilities and tech debts for your application
Drive PCI audits
Independently identifies and researches anomalous performance; escalates findings to senior management
Coordinates internal forums to collect and identify feature-level development opportunities
Owns and manages product documentation; enables self-service support and/or works to reduce overhead
Identifies feature risks from business and customer feedback and in-depth analysis of operational performance; shares with senior leadership
All About You
Relevant experience on IT projects including requirements gathering and relationship building with business clients
Baisc Knowledge of Java, debugging skills,
Hands on with SQL querying
Able to lead project teams, collaborate with business partners, vendor/ consulting organizations and peer level professionals from other IT disciplines
Able to mentor/grow less experienced team members
Experienced with system testing and basic debugging techniques
High-energy, detail-oriented and proactive with the ability to function under pressure in a collaborative (Agile) environment
High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities
Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills
Nice to have that will set you apart – proven experience in developing cloud ready microservices
Corporate Security Responsibility
All Activities Involving Access To Mastercard Assets, Information, And Networks Comes With An Inherent Risk To The Organization And, Therefore, It Is Expected That Every Person Working For, Or On Behalf Of, Mastercard Is Responsible For Information Security And Must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Work arrangement
Hybrid